Collective Strands — Local services in Wake Forest

Avoid this place for any kind of waxing!

I had the unfortunate experience of having services at this salon. I have been getting waxed for 14 years now so I know a professional place and a not professional place when I see one. I only came here because my normal place was closed. First off sanitation! Not only are we in the middle of a pandemic it’s also regular cold/flu season. The person who was waxing my face had a cold (I think/hope that’s all it is) and half way through I realized she is NOT wearing gloves. AND she touched my lips a few times with her bare hands!!! Disgusting!!! Oh, and I’m pregnant so if I get sick... And the receptionist was sitting there with her mask off!

Before my appointment I wrote on Facebook asking what experience my person has in waxing. I was told “she has great experience!” Honestly, I should have known that was a lie because anyone who is specifically trained in styling hair/doing nails has NO business in waxing. When I arrived and saw I would be waxed in a hair washing station chair I was so mad and knew I should have just left. Any normal wax place has you in a private/full table with excellent lights. But I was desperate and didn’t want to be charged for a “no show”

The employee begins and I realize it's soft wax! Seriously??? 1980s! She was so timid and scared of hurting me that she was afraid to pull the paper off and therefore BROKE the hair instead of pulling it from the root. Yayy 5 o’clock shadow coming soon. One hour after my appointment and my face is was still RADIATING with stinging sensation still. This is uncalled for!

I was going to give 3 stars because Sarah did call me like I requested and admitted to needing to improve upon sanitation and offered a hard wax next time, as well as a person who does JUST waxing. She also refunded me for the poor service.

I then went to review them on Facebook and see I have been muted/blocked from commenting/leaving reviews/”liking” anything on their page. They also deleted my comment on my response to their lack of care for covid precautions. The public has a right to know! So for that...they're...

Mica was my stylist and she was superb! She was the third stylist I have seen after I moved to NC from out of state. After two very unfortunate hair colorings, I was hoping to find a talented hair dresser that could help me get my hair back on track. Mica took the time to talk with me so I could explain to her why I was unhappy with what had been done to my hair; and what was that I was looking for. She proposed a realistic plan and she tackled the challenge. It took a lot of foils and time, but after three hours my hair was finally how it used to be. It’s hard to describe but, prior to Mica, when I had asked for seemlingles highlights, I had gotten tacky and unflattering ones!! Mica ensured my highlights were classy and my hair color was lighter! I was considering taking a plain back to see my former hair stylist so she could fix my hair! Sorry American Airlines, Mica saved me the “travel”. If you moved to the area and have not been successful on finding a good stylist I would highly recommend Mica. She has many years of experience and she is...

Sarah and Nikki at CollectiveStrands are simply amazing! Not only are they incredibly knowledgeable and highly educated in their craft, but they’re also approachable and down-to-earth. No over-hype or pretentious vibes here—just genuine professionals who truly care about their clients.

Sarah took the time to thoughtfully listen to my hair journey and crafted a custom extension plan that absolutely knocked it out of the park. Her transparent pricing and straightforward communication instantly earned my trust and loyalty. It’s so refreshing to feel this confident in my stylist and the process.

The salon itself is spotless, modern, and conveniently located for clients in Wake Forest and Rolesville. Plus, scheduling appointments has always been seamless, even with my hectic schedule. If you’re looking for the real deal in hair care, Sarah and Nikki are it. I couldn’t...