Floor & Home by Carpet One Walla Walla — Local services in Walla Walla

I had two great experiences with CarpetOne in Walla Walla while shopping for a carpet and installation recently. First, they were very attentive and professional regarding a very small job. They had some of the best carpet options I came across, and they wrote me out a very reasonable quote. Second, they later happily discussed accelerated installation options/providers with me even though I had chosen a carpet from another dealer. Both people I interacted with were very friendly, knowledgeable, and fast. It was impressive enough to get me on here writing a review, which I don't do very often. Highly...

Bought carpet which was installed to my satisfaction.

Received invoice and paid balance due and in full. Carpet one decided I didn't pay enough and is now continuing to send me unlawful bill for charges not specified on invoice and which exceed invoice total.

Filed complaint with State Attorney General (File #: 592265 ) of which Carpet One declined to respond to.

I have the invoice and my point of sale receipts which indicate I paid in full.

Fraudulent billing practices. Go elsewhere to avoid...

We had a lot of questions about different manufactures quality and materials. Paige was very knowledgeable in answering any questions we had in deciding just the right carpet. She showed us around the showroom to many colors, designs and textures. We purchased a beautiful carpet. Got it scheduled. Dustin, the installer did a perfect job! Very friendly and professional. Great service. Go see Paige and Dustin for your next floor. Thanks...