Billing is a nightmare. My son was admitted due to an accident, which our insurance covers at 100%. I told them that night it needed to be filed with an accident code. Well it wasn't. Called in July, and you can't speak to anyone at the actual hospital about your bill, you have to call someone in Minnesota, yet any payments are sent to Arizona. Three hands in the pot and none are communicating with each other. So I called the place in Minnesota and told them it needed to be refiled as an accident. That was a month ago and the claim still hasn't been refiled. My insurance has called and requested they refile and they still haven't. In the meantime, I'm still getting the threatening letters because I won't pay my bill since my insurance will cover it at 100%. Do your job Wamego! It's not hard to refile a claim. I know, that's what I did for over 5 years in my...
Read moreIn the last year, we have had two separate illness emergencies with our daughter that required an ER visit. The first time we were served and sent home, the second time required an overnight stay for observation. The staff here is always kind, friendly, knowledgeable and ready to do whatever is needed to help. Our financial situation, like so many others, has been difficult but the staff here went above and beyond to take care of us even without insurance. To know there are still people with such giving hearts is refreshing. Specifically my daughter and I would like to mention all the help we received from Stacy, Jodi, Deanne, Brandy, Kevin, Mandy, Chelsie & Marcy - if her little hugs and thank you's didn't say it enough, we are SO THANKFUL for each of you.. highly recommend care here and wouldn't go...
Read moreTERRIBLE!! I had to go to ER because of dog bite. Police and ER staff said that since it was not my dog, ALL charges and fees would be charged to owner of dog. A week or so later I got a bill from them. So I went up to the hospital billing dept and they said that the owner of the dog didnt have insurance so I would have to pay. I didnt have insurance either. After talking to TWO people from administration they agreed that I would NOT be charged. A couple years later now and guess what? The billing from Wamego City Hospital is on my credit report. SO, they turned it in even after they quit sending me bills for it. So, if you can, DO NOT go there; and if you have to DO NOT trust their billing department, their administration, or, apparently anyone in the ER. I cant...
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