This is my only option for service and has been for years. Its been hard to have no options at all and stuck with what they charge because their is no other option but to deal with it. This is the 3rd company as it has changed ownership 3 times since I've lived here. The most ridiculous thing is discovering we can't even go by their own websites prices or packages as they said we are not included in being able to take advantage of anything their website says!!???? They are our phone and internet company how is that right???!!! I've tried for years calling every other company hoping at some point someone else has to offer our area another choice but no luck so far and unfortunately its been over 20 years since living in this small town. Of the 3 companies I think this one...
   Read moreAnytime I have needed any type of help the staff has been very helpful over the phone and Tech Support has been very helpful too. Most recently, on Thanksgiving evening, my internet went out, as did my neighbor's in the upstairs apartment. We called for Tech Support. A technician arrived within an hour and had to replace a component in the internet box outside of the building. The City had a power outage the day prior and had caused the unit to go bad. We were back up and running within 1.5 hours of losing our internet connection and it was...
   Read moreUpdate Shout out to Glen awsome guy spoke got everything worked out and kept his word!!!! Would not be possible without him And shout out to Matt my installer very happy with service & installation made sure everything was where I want it and working took his time and going to keep for life love my service and speed and everything made right have told everyone to switch Glen and Matt 10 stars awsome experience!!!!! Hasn't went out 1 time glad I made the move and enjoying the service...
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