Central Georgia Cancer Care — Local services in Warner Robins

I’m incredibly disappointed with the level of care and communication at this cancer center. Patients—who are already going through an incredibly difficult time—are being left in the dark and treated with a lack of basic consideration.

Appointments are routinely canceled without notice, even after patients have driven long distances to get there. Imagine taking hours off work or arranging transportation, only to arrive and be told, “Oh, your treatment was canceled.” No phone call. No email. No explanation.

It’s not just with treatments—CT scans are scheduled without any education or instruction. Patients show up unaware that they were supposed to pick up contrast ahead of time, and again, the appointments are delayed or canceled. All of this could be avoided with a simple phone call or clear communication during scheduling.

This kind of disorganization is not just inconvenient—it’s unacceptable when dealing with people’s health and lives. Cancer care demands professionalism, empathy, and clear communication. Unfortunately, this center has shown a consistent lack of all three.

If you’re considering treatment here, I highly recommend asking very specific questions and double-checking every appointment. You...

I have breast cancer and well it's scary but going to my visit today gave me more peace that I will overcome this and I will be a Survivor with the best care. I begin with Dr Hendricks she is amazing and has the best bedside manner for a place that truly needs it she gave me such peace about the one thing that I was most terrified about and that was chemo, I went to my training/learning visit and Pamela and April were amazing they took so much time with me and answered all of my questions with compassion and professionalism. Then I encountered Sheri Byrd she is the patient account rep. She called me the day before and explained things and though I was confused then she answered all of my questions , she made the money and insurance make sense and helped me so very much. Honestly the insurance and money is what terrifies me the most LOL. I left the office informed by all of the staff I encountered and I even got hugs from the...

I went in for an appointment on November 3rd and was told that someone would call me no longer than the following week to get me scheduled for my treatment. I called them back on the 8th and still couldn’t get a clear answer to when I would get scheduled. Today is November 16th, I had to call as I were from a physician office to get someone to schedule me and then scheduled me out to the next following week. I’m glad that I wasn’t a Cancer patient if so I’ll be dead waiting on them. I Love the doctor himself and his service but scheduling needs to do better. Updating. I went in today for treatment and it went well. Proceeded on to checkout and then were told that they can’t see me on my next appointment, remind you they just call me Thursday to confirm the next appointment. There is some misunderstanding, miscommunication or just need to be more...