E Z Jewelry & Pawn Inc — Local services in Warner Robins

Brian I hope you hear this I'm not as mad at you and your team as I am myself one thing I've learned is when it comes to doing business you realize that it's just business it's nothing personal you have to make a living am I upset we lost our stuff yes I also feel like we asked too much out of you and for that I'm deeply sorry I did retract my last review but am I still hurt if the way things went down yes but at the same time you told us our stuff would be okay we have not seen you in 5 months that's not true we came in there less than 2 or 3 months ago to explain to you what was going on after you telling us everything would be okay you actually told my wife we had to come up with a lot of money that you knew at the time we weren't going to be able to come up with and she told you refused to work with her and I don't blame you for that that was our fault because I feel like you were family and we shouldn't have done you that way you're a business and we should have treated it like such Teresa does have hard feelings towards you that is between you and her if you can work that out as friends if you choose not to you choose not to but I did want to correct some things anybody that's doing a pawn I want you to understand these people are trying to make a living they're not your friends they're not your neighbors it's a business nothing more don't do what we did you will be let down...

I ordered a laptop online on auction from EZ Jewlery and Pawn. I purchased this laptop specifically because it came with the original box and paperwork. They showed photos of the pristine laptop box and mentioned it as being included in the item that I paid for. Shipping was fast, but the laptop box and paperwork was not included with the item as it was sold to me as. I contacted EZ Pawn about the box and was met with attitude and opinion regarding how 'its just a box, not a big deal' yet as the customer that was for me to decide, and not the business who ripped me off and didn't honor what I purchased. After contacting them again they did end up sending the laptop box with the paperwork only they decided to not put the pristine box that I paid for in a shipping box, instead they put 10 stamps on the laptop box itself, a huge sticker with my mailing address and packing tape all over it. The box is crushed and beat to hell by the time it arrived to me. I have purchased before from EZ Pawn and was planning to purchase a lot more electronics, but after this careless and unacceptable conduct to rip me off by not providing what I paid for and then sending it not in the condition I purchased it in, they just lost my business and hundreds, if not thousands of dollars of business I would have spent with them. Shady,...

😭 TEARS 😭 OF 😭 JOY!!! I'd thought I'd never been in a pawn shop before today but I had, to purchase but not to sell or pawn. The beautiful people there like April, Bridget and Bryan, the owner shared in my surprised joy 😊 that made me feel all the more blessed. These ladies provided above excellence service to me and my daughter. EZ will always be my choice for such needs and I will make darn sure that EZ is recommended to others. Long story short, I'd received a not so favorable diagnosis recently and have to travel to Atlanta to see a specialist. Then my vehicle went south on me... I think this three-digit weather got to Angeline too. I desperately needed money to get that work done quick, fast and in a hurry and money for gas as well. Wellllllllll let me tell you the good folks at EZ PAWN were so gracious to me and my little stash. I left there with 😭 TEARS of joy and gratitude streaming down my face. God is so so SOOOOOO good! He sent me to EZ and they made my bed a lot softer to sleep in TONIGHT! Thank you AGAIN and AGAIN ladies!!! You too Bryan. May your business grow exponentially because you showed such kindest towards this daughter of the King!!! 🙏🏼🙏🏼🙏🏼 Ooooh and thank you for my 👕 it for...