American Freight Furniture & Mattress — Local services in Warrensburg

The sales staff are excellent. Extremely knowledgeable about their products, but not high pressure. I believe I learned nearly everything there is to know about beds from Christian, and because of him my wife and I bought two beds. We also bought 4 rugs from a most delightful sales person, Brittany. Admittedly, I am not an easy customer and most salespeople would call me a very difficult person to sell to. However, with the help of the store manager, we were able to come to agreeable terms, make a deal, and everyone was happy. I was especially happy with the delivery service. I could not have asked for better, more courteous, or caring, or professional people than the two veterans who delivered our furniture. I was so impressed with these guys (James and Joe) and Jeremy the owner of A1 Tactical Moving, that I would buy from FFO just because they use such an outstanding team of movers. Well done FFO and A1 Tactical Moving my wife and I are highly satisfied customers, and we will be returning for our...

I went to FFO Home earlier in the week. The guy I talked to was really nice. He showed me everything I wanted to look at. He would occasionally ask another employee a question, and I felt like the other employee was a little pushy. I'm not upset about that. It's their job to sell. He asked to run a credit check so that I could be approved for their little promotion before I came back later after deciding on a purchase.

I got an FFO credit card in the mail today. It wasn't a credit check. It was a credit application. They never indicated anything of the sort to me. I called the store. They didn't seem remotely apologetic, and they said there was nothing they could do. I called the company that issued the card. You can cancel your account over the phone, but I was never able to talk to a person.

If honesty or your credit score are of any concern to you, shop...

We need more people like Elizabeth in the frontlines of companies. She is not just a beacon of excellence in customer service; she's a pioneer in restoring the balance between businesses and consumers. Her approach isn't just about sales; it's about building lasting relationships based on trust and genuine understanding.

In a world where genuine connection is becoming increasingly rare, Elizabeth shines as a beacon of hope. She doesn't just sell products or services; she sells experiences and memories, leaving a lasting impression that goes beyond the transactional.

To any company looking to revolutionize their customer service approach, take note of Elizabeth's methods. She's not just doing her job; she's setting a new standard for the industry. Her approach should be studied, emulated, and...