Target — Local services in Warrenville

I was looking for Lemon Perfect water, as online the Warrenville Target Store said they had a few. I was not able to find it in the aisle that had water, or on an end cap, or in the coolers by the check out. I went out to the front and a manager Andrea T noticed I was looking for somethimg and asked if she could assist me. I asked her if she could help me locate the Lemon Perfect water bottles (even though there were only 9 or so) in the store. She immediately started looking it up, to confirm what was on hand in the store and where it was. She saw that they were in the back room, and let me know she would grab them and bring them back up to the front.

Another store associate let me know that after climbing on a ladder, in the back, Andrea did find them. A fresh un-opened pack! I purchased every last one. This was by no means a huge order, but Andrea could see it was important to me so she went above and beyond to find a few bottles of water for a regular customer.

This is what excellent customer service looks like!! Thanks Andrea!...

Do not purchase electronics from Target!!!Purchased a $550 Oura Ring 4 in a Size 8, tried to exchange for a size 9 same day as the purchase and was denied the exchange. So I demanded a manager,and a refund. Only to be told Target doesn’t refund or exchange electronics within the same 24 hr period because it messes with their online inventory numbers. To hear this from a manager, is downright unacceptable.I don’t work for Target, but I use the app, and not only was a refund/exchange label present on the App;but and employe from the electronics section gave use the item to walk to the customer service desk. If we wanted to walk out the store with the device we could have done so at any point, feigning ignorance and leaving the other as a simple exchange. We wanted to be honest, so now I will just post this as a buyer beware. Any electronic device regardless of condition will not be refunded or exchanged in a 24 period. That policy has nothing to do with the customer and in examples like health products it multiplies the issue by...

I had a very highly disappointing experience at Target when purchasing an iPhone, and I feel compelled to share my frustration. During my visit, I was given incorrect information about the iPhone’s features and capabilities. Trusting the staff’s expertise, I went ahead with the purchase, only to discover later that the information provided was completely inaccurate.

To make matters worse, I encountered issues with unlocking the iPhone. When I reached out to Target for assistance, I was met with indifference and a lack of support. The staff seemed uninterested in helping resolve the problem, leaving me feeling completely abandoned and cheated.

As a loyal customer, I expected better service and accurate information from a reputed store like Target. This experience has left a sour taste, and I am extremely disappointed with the lack of accountability and assistance provided. I hope Target improves its customer service and ensures that their staff is better informed to prevent such frustrating experiences for others...