My wife and I weren’t exactly “customers” of “Henry’s Jewelers,” but we had such a good experience with them, we felt they more than deserved recognition.
A few days before we went to Henry’s, my wife thought there was a discoloration in a couple of her diamonds in her 6-year-old wedding ring. She was devastated. She tried to remember if she possibly handled something during the work week which may gotten between the stones and could have contributed to the discoloration. We were hoping that a simple solution like a cleaning could be a remedy.
Since the owners of the jewelry store I originally bought ring from had retired, I promised her that we would locate a local store that wasn’t part of a chain, like the store we got the ring from, in an effort to get similar quality.
We examined all of the possibilities and settled on Henry’s and we’re so glad that we found them. We stopped in on a Saturday afternoon, told them the situation and the gentleman who waited on us immediately started examining the ring to make sure there was nothing structurally flawed with the it, then proceeded to take it to the back room to have it cleaned.
He brought the ring back out and it looked brilliant, like it was brand new! My wife was so relieved and delighted, she started to well-up in her eyes. The gentleman who brought out the ring declined to charge us for the service, though we were quite prepared to cover the expense.
What Henry’s probably considered such a simple act of kindness meant the world to us! It’s generosity like this that wins a business loyal customers.
Additionally, as we were waiting, we watched their other associates interact with customers and saw the care and time they invested with each person. Although we weren’t customers in the traditional sense, we were absolutely thrilled with them and would highly recommend Henry’s. When we have jewelry needs in the future, they will be our...
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I was a bit anxious when I began my search for a ring - with me having no knowledge on gems, jewelry, quality, or even a strong idea in mind of what to look for - I did feel a bit lost in this process. Blind as I've been to the jewelry world, boy am I relieved to have had the pleasure to meet and work with Henry, Beverly, and their whole team to help me navigate this important point in time in my life.
Together, they spent hours with me helping draft, select, and prepare a ring that fit my budget, all while being extremely professional, never pushy, and - most importantly to me - honest and transparent. They helped me discover not only what to look for, but what is the right fit for my bride to be.
I walked in with nothing but a interest in a ring, and after a few visits, came out with not only a beautiful one, but also with the knowledge, understanding, & appreciation for gems, how they're graded, & what gives each of them them their unique characteristics and value. Henry has has taught me more about diamonds than I ever could have asked for, & I definitely know whom I'll be back to for all my future milestones in the years to come.
To Henry and the whole team: Thank you for all your time, your expertise, your honesty, and for creating a gift that both I and my wife-to-be can enjoy in the lifetime together...
Read moreHenry and his assistants make beautiful designs. In fact, I brought my mother's engagement ring and my great grandmothers wedding band in for Henry to review for a design for my son Chris to give to his fiance as an engagement ring. Henry took the two rings and put them together in a perfect match and moved the diamond ... in just such a way that was breathtakingly beautiful. Jess was thrilled at the beauty and the history behind her ring. Henry is a true ARTIST. I also had him replace a fallen out Aquamarine and thicken the back of the ring band for a friend's ring that had great sentimental value. When I got the ring back and gave it to her it was GLEEMING and perfect. She litterally cried! Going back again for two new rings made from family stones and gold. Thank you Henry for sharing your talent for all...
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