W.A.C.D.,LLC — Local services in Warsaw

Horrible experience trying to get a simple quote for SSD health diagnosis. Very obtuse customer service, very smugly rude as well. I only wanted them to plug in my SSD and verify that it registered as a working drive. WACD wanted $125/hr, and then if they found something wrong with the drive, they would charge an additional $100 if I didn't want them to "fix" it. (not sure how they think they're going to "fix" a non-functioning SSD). That held true even when I asked if I would be charged the fee simply for a diagnosis of any issue. Simply ridiculous.

Elite Computer Networks on Detroit said they would do that for free, so I guess I'll go there LOL. I know where I WON'T be going for any IT help, but where I'll be actively discouraging...

The people at WAcd are my heros! Very slick scoundrels duped me and hacked and then locked my computer. Doug at Warsaw Area Computer Doctors was able to wipe my computer clean while also recovering all my files. He then installed all my programs, and my computer is like new! They were more than patient and courteous with this non-tech knowledgable senior. And the price was very reasonable.

I went back some days later, because I could not access my email account on my computer. Doug sat with me in front of my computer, got my email account loaded and showed me how to access it. He also showed me a few more features of my computer. We are so fortunate to have this service company...

WACD LLC is a professional team that is capable of handling all computer issues. Being a "non computer" person I have plenty of questions as well as needs with computer use. They have assisted with my computer needs at work and home. They have been courteous, helpful, competent and willing to answer any question I have regardless how simple. Plus they are fun to work with as they do have a good sense of humor and a strong business integrity. They keeping up to date with all that is happening in the computer industry so I now I can trust their advice to keep my computers protected and functioning at its best. I strongly recommend them for computer purchases and...