Augment — Local services in Washington

Oh how funny am I To be the first review. So a little bit on my experience here which was HORRID. It’s my bachelor party weekend, I have friends in from outta state my best man and 6 of my groomsman at that, I reserve an hour at this arcade figured it would be exciting being that I’ve never tried VR before. Little do we know that the arcade Bar here is smack dab in the middle of homecoming weekend which I had absolutely no idea about. So it takes us an hour to find parking and we make way to this bar. Once we get there the bouncer was very friendly said us being late wouldn’t be an issue and that they would take care of us inside. Once we entered, a short gentleman with a full beard approached us asking us if we needed any help and we explained to him the event and issue with why we were late and this man showed absolutely no sympathy whatsoever he claimed to be “the owner” and strictly enforced the no refund policy and that parking problems wasn’t a good enough issue to uphold his “24” hour cancellation policy which he said basically only car accidents were covered! I then asked the owner if he could kindly Comp us another hour for the future and he said he could not! A first time customer about to bring several friends all willing to buy drinks at his bar and this man says he was sorry and that that was the policy!? What terrible customer service! I would never recommend anyone to go here and this is no way to grow a successful business or to obtain referrals from within which is the bloodline to every successful business.. this place will fail I...

We had a blast here last night!! Highly recommend trying it out. It's a pretty small place, with just 5 or so VR booths, a bar, and bathrooms but I actually really ending up liking that fact. It gave it the feel of a boutique experience. There were so many games to try and most of them were really awesome! We shot arrows at orcs, went skiing, slashed fruit, had boxing matches, played an arm version of DDR, drove a motorcycle, shot down attacking robots.... And there were even more games we didn't even get around to trying! There were two of us and we chose to share a headset for two hours which was plenty of time... If I go again I would probably just do one hour, but for the first time it felt nice to not feel rushed and like we could take small breaks. Switching off was helpful too because it's so immersive and some of the games are actually quite tiring. The staff was friendly and very attentive. :) Thanks for the...

Great place. Took my husband for his Christmas present. A little beaten up on the outside and maybe not in the best neighborhood so, if your not from DC be aware of your going at night. We got the two hour one set experience. We saw a lot of broken glass which we assumed was broken car windows outside. If you have more than two people I suggest minimum two hour. The price isn’t really that bad for VR. My husband and son loved it. Also parking is a little complicated and the address on the website we could never find. But just park at the Howard Hospital parking it’s right across the street. We got there early and they let us play an extra 15 minutes! The workers who I am assuming are the owners were very knowledgeable and worked well with my son who is 11. Also kids are only allowed on...