Staples — Local services in Waterville

Staples is a very helpful place and workers are excellent! I went to Staples to purchase a refurbished computer tower, couldn't find help from any local computer stores. Staples transfer all my stuff to the new tower, since I brought home my new tower, I have been returning back to the store to fix something. I just wish in the beginning Staples would of first sat down with me and made sure everything is working properly; not "you're all set". Just recently I have another issue and this cause more problems, so I need to go back again; this is about the six time going there... I'm frustrated and running out of gas!

One good thing about always going back and seeing different technicians, l found Daniel, he was excellent! I mentioned that when I listen to my songs, it only play one at a time and stopped, he didn't said, "just hit-play all", he helped and show me what to do. So if I have any other issue, I'll go in when he...

I went into staples yesterday to buy a desk. Looked around for quite a while. Very few had prices on them. I walked to the front of the store. There were 5 employees. 2 at checkout, 3 at service desk. I stood at the front of the store for quite a while and no one asked if I needed help. We were in the store for 45 minutes, without anyone asking if they could help us...the last time I was in there I needed to print some documents. Employee told me I needed to b download their app. It was taking forever, she told me to go outside to download as wifi was better outside. After spending time downloading the app the documents could not be printed by me or the employee, due to internet Between customer service and services you offer(but could not produce) I'm...

I visited my regular Staples Copy Center with a small order. I was advised of the costs, but after looking through my receipt, I was charged an additional $31.74 for "guaranteed on time (1 hour) delivery" My order was small which should have taken an hour, and I was never advised of the additional costs. The place did not look over busy. There was no line of waiting customers. I will never visit a Staples Copy Center. My place of business includes 150 employees. Word travels fast. Never Again! If I could take the one star away, I...