O'Reilly Auto Parts — Local services in Watsonville

I had a surprise expierence at my local O'Reillys. My windshield wipers flew apart on my VW bug. I drove to the store... my 25 yr old grand son nor 56 yr old Uncle Koffy could get the old wipers off. Chris went in the store and asked if any one could help? A man named Branden or spelled Brandon that works for O'Reillys immediately came to our rescue. He got the old wipers off. Askd my grandson if he would need help putting on the new ones... and then came right out again to the car and helpd again. All with the most wonderful attitude...and truly helpful. Then when I offered a 10$ tip ...he refused it and said he was glad to help. This was so absolutely the opposite of our expierence when it was a Kragen run operation. Thank you very much Brandon for the help and the smile. With reguards.. Sharren Thompson of...

His name Jesus. Very very helpful. Walked in the store. Needed a couple items. He actually referred me to. I think a store that was like 4 miles away and he was like if you don’t wanna go there I know they’re competitive, but you can go across the street to AutoZone and I was kinda like this on the mission to grab some things that I needed and went across the street and grab the other things and grab my things from there actually too, but it was just a pleasure to deal with someone who was actually helpful and knew that you were looking for something but you didn’t know where to find it. That’s a blessing you have a goodemployee O’Reillys I hope you take...

Good selection, lots of necessities for the diy mechanic. That's their intended market. They offer free diagnostic scans, oil recycling, battery and alternator testing, and a forgiving return policy. Staff is generally very helpful, lots of them are also diyers.

Shop around a bit, especially for fluids or tools. Big box stores, online, and harbour freight will usually be cheaper if you don't mind waiting/shopping at multiple places. Although they run some great promotions and coupons that are competitive, so it's good to always keep an eye out if you know some maintenance...