
The nail salon itself is clean and the nail technicians do a decent job. Although I do feel their design price is expensive especially if the tech doing this is not experienced. I asked for a couple of simple flowers that were literally dots and was charged $10 for what looked like a child’s work yet a French manicure is an additional $10 makes no sense when I feel this takes more work. And also to get a French manicure you must tell them in advance to make sure they have time? In my past experience no place has asked for such a request. What I also dislike is their scheduling policy on the weekends. I understand they have to go by appointments but the fact they want to charge an upfront of $25 to schedule I don't agree with that amount nor the fact that I have to give my card details over the phone. We all do have lives and sometimes we can't make it. I would agree to charge $10 but $25 is steep. As a small business I understand you want to avoid a loss but think about it your not located in a wealthy area to charge that much. Although this is near me I will prefer to schedule elsewhere where I don't have to give a deposit it...
Read moreI made an appointment days ahead to get my pedicure. I’m new to the area and wanted to give a local business a chance. I arrived at the location and checked in on time. There is one tech doing manis and one tech doing pedis. 15 minutes later I was still sitting there waiting for my pedi to begin with two customers ahead of me. What’s the point of making an appointment? I wasn’t informed that there was a shortage or made aware that for whatever reason they were running behind and asked if I was willing to wait. I walked out Very disappointed with the lack of communication and customer service especially after the countless of text messages reminding me what time my...
Read moreI am in love with Gio’s I have been looking for forever for a nail salon in the Waukegan area. I called made an appt for later the same day - Gio and all the ladies that work there are super nice and never made me feel rushed or assembly line kind of work. Dulce was my tech and she is so detailed I love her work - I got so many compliments. I came in for a fill and I had a couple broken nails. Without missing a step Dulce soaked off my broken nails - most places would just rip the whole acrylic nail off and keep moving. Like for real - the appt may have taken longer but that means the world to me. Gio’s is now my...
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