I recently went on a bike adventure a few summers back and it was one of the most memorable experiences of my life. However, along the way, I encountered some challenges and got lost trying to find my next destination. To make matters worse, my bike started having some issues and I was feeling completely lost and defeated. That's when I stumbled upon Shepherd & Schaller Sporting.
From the moment I stepped into the store, I knew I was in good hands. The staff greeted me with warm smiles and were incredibly friendly and helpful. I explained my situation to them and they immediately jumped into action. They helped me fix my bike and made sure it was in perfect working condition before I continued on my journey. But that's not all, they also showed me on a map the best routes to take and even recommended some hidden gems along the way.
But what really impressed me was the fact that they had a wide selection of energy bars and snacks that were perfect for my adventure. I bought some and they gave me the much-needed burst of energy to keep going. I was blown away by their attention to detail and their genuine care and concern for their customers.
I can't say enough about this place. The staff at Shepherd & Schaller Sporting went above and beyond to make sure I had a great experience. Their knowledge, expertise, and customer service were exceptional. I have never felt more welcomed and taken care of at a sporting store before.
Not only did they help me during my bike adventure, but they also have everything a sports enthusiast could ever need. From gear and equipment to clothing and accessories, they have it all. And everything is of the highest quality. I have shopped at many sporting stores, but none have compared to the level of service and selection that Shepherd & Schaller Sporting offers.
Overall, I would give this place a 5-star rating without hesitation. If you are a sports lover like me, then you need to check out Shepherd & Schaller Sporting. Trust me, you won't be disappointed. Thank you to the amazing staff for making my bike adventure a truly unforgettable one. I will...
Read moreMy boyfriend, his brother, and myself came into this shop mid saturday afternoon. We noticed they were pretty busy and we were perfectly fine with waiting for the services we needed. We told a guy whose name was Jason we needed help and he came over when he could. Early that day we were snowboarding and a strap from my snowboard bindings broke off and I decided I wanted to buy new bindings instead of fixing the old ones. When looking at the bindings they had on the wall jason was incredibly condescending and rude.. We told him our price range and asked if they could put a new pair on at the shop. Jason asked very passively aggressive if my boyfriend knew how to use a screwdriver....mind you we are from Milwaukee and this was our first time in Wausau and at granite peak. He proceeded to take my board and boots and go in the back and grab a pair of bindings that we weren’t shown prior to him replacing them. We are very lenient people but it would’ve been nice to see them first and approve. The entire experience was kind of upsetting and the rudeness of him was not needed. When we checked out the cashier was extremely kind along with the other worker next to her. If it weren’t for pure desperation we would’ve went to Central board shop a...
Read moreI wasn’t planning on writing a review after the first time, but this is the second time we’ve had to deal with this worker. We initially purchased 4 snowboards, boots, and ski equipment. An older lady with short hair came up to us and was initially SO rude until she found out we were buying equipment. Yesterday, We came in to swap one pair of boots out as they were too big. Unfortunately, the same lady who was working the cashier was older came up to us and proceeded to be very condescending and rude again. She was not knowledgeable and told us two pair of boots were “basically the same.” I asked to talk to someone more knowledgeable and an older man came and was very nice and told us that the two boots we were looking at were “worlds” different. Only reason I’m giving 2 stars is because of him. Whoever the first older lady is really needs to do a better job talking with customers. We ended up returning the boots and going to...
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