Let me start by saying I pretty much never leave reviews. But this experience was awful.
I wanted to surprise my boyfriend with a hot Chinese food takeout dinner. Easy and tasty. I have never spent so much money on such disappointing food. At $21 an entree I’d expect this food to be above average. It was all basically edible, but incredibly bland. Upon looking closely at the menu, I can see now that it’s because there is a $2+ up charge per unit of “spice” (on a 1 to 5 scale, even on a basic dish that is impossible to make without spice, like General Tsao’s). I also requested extra pork in my Pork Fried Rice ($12+) and was charged extra for it, yet the tiny shreds of meat in it were so barely present that it looked vegetarian. I ordered 12 pork dumplings, and half of the thumb sized things were either fried way too crispy and burned or wet and completely raw floppy dough. The other half were bland, but the correct texture. I requested “no celery” in my Cashew Chicken, and bit into a chunk of celery that completely put me off. There were literally like 6 cashews included ON THE SIDE (not cooked into or incorporated at all into the dish).
I am so disappointed. I used to like this place.
Edit: You responded to my original review but barely made any effort to correct this. You said you will re-make my dish. How? When? I have not been informed who to contact in order to receive “a re-make” of this dish. You have made zero effort to actually amend this situation. No one has reached out to me, and the absolutely insane amount I spent on your food has NOT...
Read moreWas looking for some Chinese food here in Wausus, ended up finding this place. They appeared to have the types of food we wanted. I ordered, followed the GPS and was amazed at the place I walked into. It was like an old fashion lounge huge ceilings and cozy atmosphere.
That was the only good part of the experience. I was charged 120$ for some apps and 2 dinners. Blew my mind, I was looking for some take out... I figured, well costing that much I bet it will taste good. Boy, was I wrong. So I leave, get to my apartment and lift up the bag with my food, I notice the bottom is wet, and there is soup leaking out. Some genius packaged the 2 hot soups in plastic containers at the BOTTOM of my paper back the with entrees in them. After cleaning my truck I went in to try the food. It was terrible. The fried rice was soooo bland that I ended up adding my own salt and soy sauce just to make it edible. There crab rangoon... I think it has mustard in it? Either way, 2 orders and ZERO sweet and sour sauce. I didn't realize I had to ask for sweet and sour when ordering the most basic of appetizer. The egg drop soup had way to much corn starch in it, that or it had been there all day getting old. Egg rolls were all cracked causing excessive amounts of oil from the fryer to get into them. Overall it was the most overpriced and underwhelming experience I have ever had. Panda Express is better...
Read moreI have to start off by saying that the food was very good. With that said as far as the waiter we had left a lot to be desired. I will call him out his name was Scott. He seemed very confused at times. He also knew we were there for my birthday dinner and was less than attentive to our table. When he took the order for our table he didn’t even get it right and left the birthday lady without food. When the food came out I asked where my order was and he said he made a mistake and would put the order for me in now. We had to ask another waitress for water when she checked on us more than our waiter. All I know her by was her blue hair. Thank you miss. Scott asked if we wanted dessert since another employee named Mikie was paying anyway. To our table this seemed rude. We replyed by saying no we had brought in a birthday cake. He then asked whose birthday was it. He then took our dishes away. When the cake finally came out we had to ask that person Mikie for plates and silverware. The buss person needs to get longer shirts. During our entire meal he had exposed his underwear band and skin while he worked. It was not pretty to see. Like I said the food was good but the dining staff needs to be trained in manners and proper etiquette for the public in...
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