Village Pantry — Local services in West Lafayette

a young cashier who is regularly there a couple of times a week seems new to the job and receives no help as every time I notice he is there alone and has no idea what he’s doing. He takes around 10 minutes trying to figure out how to check out customers if they’re only buying one to three items which eventually creates a super long line and not only frustrates me but other customers as well. As a former cashier one shouldn’t take more than 2 minutes checking out a customer with less than 15 items. This man is too slow, has no consideration for others waiting in line, always seems confused and unsure of how to do his job, and doesn’t even know how to work the cash register or do basic math as I’ve had to correct him multiple times on how much change I should get back or repetitively remind him I’m paying with card because he suddenly forgets. Please train your employees better and/or make sure they’re not intoxicated on the job. All this man does is waste other people’s time. he’s...

I’m sure the gas station reps can hear people coming into the gas station so why the lack of attention to if a customer needs something. I go over to the pizza part and the girl has her back turning making dough. I stood there for 2 minutes and not once did she turn around to check if someone was at the register. I then had to call to get her attention. Then another guy was waiting at the counter to play lottery and that lady was cleaning the coffee machine. I mean we get you guys are busy but don’t take the customers kindness for weakness. We wait patiently for you to wrap up what you’re doing not for you to complete the whole task. There were no customers that were being helped but several customers had walked in. Need to be more attentive. I stop in to fill up my gas on my lunch break with the expectation of getting in and out. I had walked out without getting gas because had she not took so long cleaning the coffee machine the guy that had lottery would have been...

Excellent Stop for Coffee and Service – 5 Stars

As an Uber driver, I visit a variety of convenience stores for a quick coffee between rides—and Village Pantry in West Lafayette has quickly become one of my favorites. The store stands out for its cleanliness, which is noticeably better than many other locations I’ve visited.

The customer service here is top-notch. Sam, in particular, provided outstanding service. Though our interaction was brief, She was friendly and personable, making my quick stop feel genuinely welcoming.

The quality of the black coffee was excellent—and at under $2, it’s an unbeatable value. For a clean, affordable, and pleasant coffee stop with great customer service, this Village Pantry location deserves a...