Target — Local services in West Manchester Township

I used to go to this Target all the time, but it’s been such a bad experience as of late. A few months ago I went to a cashier to check out (one of the rare times they had more than one checkout lane open so that the self checkout line doesn’t extend through the whole front of the store). I tried to pay both with cash and card, and for some reason the system wasn’t working (my card was fine, etc.) After making me put my card in 5+ times, the associate finally calls over a manager. I used to be a cashier, I get that things happen. But THEN the manager was so unbelievably rude and was telling me that my card was the issue and that there was nothing they could do and looked at me like this whole thing was my fault, even though at this point I had been coming to this store at least once per week and never had a single issue with my card at checkout. She didn’t offer me a single alternative, not a “sorry,” nothing. I usually don’t get upset because, as I said, I used to be a cashier and I still work in customer service, so I know how it feels to have an upset customer. I just couldn’t believe that the manager did absolutely nothing to help. I was the one who ended up suggesting different possible solutions to the manager, such as entering the card payment before the cash payment in the system, etc. Eventually I threw in the towel and told them I’d take my items to the self checkout and just pay with my card there. If I didn’t really need these items, I would have just left. The cashier still had the $50 in cash I had given her and the manger couldn’t figure out that I needed that money back since the transaction didn’t go through. I had to practically grab it out of her hands to get my money back because she apparently couldn’t figure out why there was $50 there after I told her I wanted my $90 transaction split between $50 cash and the rest on a card. This store is always understaffed and the shelves are either never stocked or a complete mess, even though I know quite a few people who applied for jobs here and were turned away. They obviously need more employees and new management. I only go here now out of necessity. I see this particular manager every time I go in, and from what I can observe, she’s still not managing very well, or...

CYLE @ CUSTOMER SERVICE WAS A RACIST CRAZY PERSON! I would give this Target a minus - 10 for customer service if an option From another state, saw clothes were 20% off online , which i purchases last Friday. I asked for credit on my Target Red Card. Another lady said they would do this as a courtesy since their policy is 3 days if something goes on sale after purchase. First of all ,MOST GREAT STORES ALLOW AT LEAST A WEEK FOR LOYAL CARDHOLDERS. Then CYLE , walked up when items were being credited & was ok with transaction until something in system wasn't responding. I asked what the issue was. CYLE then had a nasty attitude with me & said she wasn't going to credit me & she would get the store manager. After 15 mins of No one coming back, I was about to leave store when CYLE comes walking back without a store manager. Then she proceeds to tell me to get out of her store & never come back. REALLY ? I have never been treated so badly in my life than this RACIST CRAZY CYLE acted towards me. All for asking to be credited 20% difference on $250.00 worth of clothing I have never been to York, PA & would absolutely never visit Targets here If this is how they treat long standing Red...

I won't get my prescriptions filled here any longer. Yesterday morning (Feb 26, 2024) a woman (I think one of the pharmacists) waited on me. I didn't have any prescriptions I needed to pick up this trip, but I did need a box of Advil cold & sinus that can only be purchased at the pharmacy counter with ID. I also had one bag of Quest protein crisps I wanted to pay for at the same time, so I placed them on the counter. After I paid, I realized I didn't pay enough for both the Advil and the chips, and she did not bag the chips with the Advil, so I asked her if she got the chips. She said that she did not. Not sure how she didn't see them when they were in plain view on her counter right next to her register, but I asked if I could pay for them now and she said I could not pay for them there, that I'd have to take them up front. I looked behind me and there was no one else in line. Not one soul! But of course, there was a long line at every register in the main part of the store. I was NOT happy about this. I didn't ask her why she couldn't ring them up, but I wish I had. I think I just stood there with my jaw dropped as I was speechless. VERY POOR...