I visited the MINISO West Palm Beach store on October 20th with my boyfriend. While shopping, police approached us and questioned whether we were putting items in our bags. We showed that the items were ours and had done nothing wrong. A young lady working at the cashier spoke with the officers, and we were then told we had to leave the store. The situation was unnecessary and embarrassing. As a gay couple it felt possible that bias played a role. I hope the store reviews its policies and staff training to ensure all customers are...
   Read moreI had a very disappointing experience at this store due to the behavior of the female hispanic manager on duty. She was extremely rude and unprofessional when I asked for help. Instead of trying to resolve the situation, she spoke to me disrespectfully and made the entire experience uncomfortable.
I expect managers to set an example for good customer service, but that was not the case here. I hope the company addresses this issue seriously, as this kind of behavior drives...
   Read moreI came with low expectations after reading the reviews but after visiting, I realized it's a matter of perspective. My first time seeing a miniso was in Colombia and this one is so much bigger. The people that worked there were very nice and the products were as expected. I bought a minion cup for my daughter and some toiletry bags. They're very eco friendly by asking that you put your purchased products in a...
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