Giant Eagle Supermarket — Local services in Whitehall

If there would be NEGATIVE RATINGS 😡 What a worst customer service experience, the Cashier named “ Brian B” never smiled, greeted, or spoke a word with us. I usually forget my sum total due, but for this one is an exception for my whole life. I asked, is it $8.61? He didn’t replied, so I swiped my card and I am out. I find it normally cashiers letting buyers know the total before they swipe or pay in cash, but this MORON didn’t speak a word or even has smile in his face since he saw us. I was there with my dad, who doesn’t speak English, and my dad was asking something and I was explaining. Perhaps he assumed it is not necessary to greet, smile, or even ask Giant Eagle Fuel Perks Card, all those things he ought to do based on his procrastination judgment or best RACIAL DISCRIMINATION. Why should a white kid (Probably College Attending, now on Summer Job) do all these to a Asian young man and a senior citizen in his 80s. I congratulate his parents in his parenting as well for respecting attitude for all. Above all hiring manager of Giant Eagle for his/her instincts in distinguishing talents from the pool.

Shocking thing is- right after we left he asked the next customer how she is doing, and if she has perks card. That’s why I used, “RACIAL DISCRIMINATION” very carefully. South Hills is getting Diversified be prepared, or we will visit other stores like in Route 51, much better. Social Medial Posts, BoyCott this Store...

I am happy that there is a grocery store so close to my house; I just wish it wasn't a Giant Eagle; only because the prices are quite high. The store itself is not as large as other GE's, so your choices are limited. I actually find the employees here to be kind and engaging for the most part. However, the people that shop at this location sure are a bunch of grouches. Although maybe the fact that most of them are older, I'm not sure, but when I go to the store, one of the things I enjoy is simple social exchanges. I honestly don't know how the employees here are so nice because if these were my customers, I could only smile for so much for so long. Everything else about the store is great, and I only gave 3-stars because their prices are a bit too high for my liking and the...

The carts were stuck together in the foyer, so I mentioned it to a young man in a yellow vest bringing carts in. He said: "in the future, whenever you see someone wearing this vest just mention something because its our job to get the carts apart for customers." I told him I was just mentioning it because I could not get the carts apart. He said again, facetiously, that's its his job to get the cart apart for customers and then he walked out the door without helping me. I left and went to another Giant Eagle because I don't need to be treated like garbage by the employees at...