GIANT Pharmacy — Local services in Whitemarsh Township

Filling a standard monthly prescription: I received conflicting text messages regarding the readiness of my prescription so I called the pharmacy directly to find out the status of my prescription. They said my prescription was ready to be picked up. I go to the pharmacy 30 minutes later and they said it was not ready, and that I would have to wait 15 to 20 minutes for it to be ready (no apologies and no explanations). 37 minutes later my script was still not ready and I needed to leave. They completely wasted my time with zero acknowledgement that they did so. I used to get my scripts from Rite Aide and this type of thing never happened there but this is not the first time this has happened to me at Giant. Take your...

While the employees are nice enough, there are too many things wrong with this pharmacy. For starters, when it is slow and there is no one at the counter, you have to stand there like a dummy before someone acknowledges you (no bell, nothing). Then a voice yells out "can I help you?" Well, I don't talk to people I cannot see. Secondly, they have no alphabetical order within letters, so for instance if your name is Smith they will literally look through EVERY last name ending with the letter S. Finally, they have a tendency to open late and close early. Not okay when you travel all the way to the store...

They keep filling prescriptions even after being told not to. I told them to a prescription off auto renewal 3 times as I would be switching lo and behold they still filled. Employees just shrug and say oh well. Finally got someone to actually take it off autorenewal today but not until after they filled the...