Computronix — Local services in Wichita Falls

Updated review 10-31-23. I came back from lunch today to find our server not working properly. It was running but the monitor was dark with the exception of 2 or 3 lines of verbiage that meant nothing to me. I tried a hard reboot but it came right back to the same screen. Our network was down so none of our work stations could access our business software plus our wireless credit card readers would not work. I sent an email to support with Computronix and within 5 minutes Chad had remoted into our server and was working his magic to get us up and running again. Within 20 minutes Chad had fixed the problem and we were back in business. I highly recommend Computronix in Wichita Falls. They are a one stop shop. Lance has a wonderful group of people working with him and they have great customer service!!

What a life saver!!! Chad does it again. We had a VPN go down in our computer in Graham. Emailed support@computronix and Chad logged in through the internet and had us back up and running in less than an hour. I can't say enough good things about this business and the people working here.

Updated Review 3-6-2023 Computronix and Chad saved the day!!!! If you could see my face you'd be looking at a great big smile. I left an email with Computronix Support late yesterday to let them know our internet was down so none of our 7 workstations could access our server to login to our chiropractic software. I received an email from Malinda early this morning letting me know Chad would drop by the office on his way to work. He was here before 8:30, had the problem diagnosed in less than 15 minutes. Our main switching device which was over 10 years old had died. He called his office and within 5 minutes a new switching device was delivered. 15 minutes later we were up and running. I'm telling you from personal experience.................... Computronix is the real deal!

Updated Review 2-23-2023.... Am I ever happy with Chad at Computronix. He installed our new server Friday. What a great job! This wasn't just a plug it in and you're up and running job. He had to coordinate with our chiropractic software company to download the ChiroTouch software program, then transferred years of data and x-ray images. He re-connected all the work stations to the new server, added anti-virus, malware and offsite backup software. He re-configured all the workstations to backup on the server plus re-configured our digital x-ray to direct new images to the new server. We opened up today...

JANUARY 2025 They did it again! I had an email virus and had shared and infected my manager's computer too. A quick call and a trip to WF and within 2 hours my email account was repaired, and then a remote session for my manager's computer and we are back in business! I cannot say enough positive remarks to let the public know about this great company and their staff. Thanks to Malinda, Lance, Jordan and Chad for keeping me sane and restoring my email account!

2021: I was without any IT support, so I called and spoke with Kelly, who was so knowledgeable and helpful. My laptop RAM was corrupted and their team was able to replace and restore my data and got me going within a matter of days (even during these times of short-staffing). I would highly recommend...

I called and they explained the cost and following work rates completely. I walked in the store was very clean and the staff was friendly and helpful. When I returned they were doing a couple of more things and asked me if this was ok. I said it was. Shortly my computer was ready and the Tech, explained everything in an easy to understand way. Their cost of upgrades was less than their initial diagnostic cost. I got home, hooked it up and it did exactly what they said it would. So, if you're in the Wichita Falls area and having computer trouble. Before you go get a new one let them have a chance. Courteous staff, excellent work. Thanks again to the entire staff they made this an...