Such a run around between both locations. Called the Kemp location on Wednesday asking for a tire rotate and replacing all lug nuts. I asked if I needed to set up an appointment so they can order the lug nuts, she said âNo just come in any time we can get you taking care of.â I made my way over within 30mins, when I get there she says âOh sorry we donât have a tech here hes at the other location for at least 45minsâ. So I make my way over to the Old Jacksboro location. They say yes weâll take care of it within 30mins. Awesome. Then they come back and say âwe can do the rotation but we donât have the right lug nuts, weâll have to order them theyâll be in Friday.â Okay, thats fine. I come back Friday later in the day and apparently they never got them and the tech said he wasnât sure if they were ordered. But he was not the one I spoke to to order them so I didnât expect him to know. I decided to just come back on Saturday hoping theyâd for sure be there by now. I get there and they tell me âIm sorry they were delivered to the Kemp locationâ. So, I decided to drive back to Kemp. They lady at the counter just hands them to me, and says âYep their right hereâ I asked âSo a tech doesnât install them here?â She replied âOh no sorry our tech isnât here right nowâ
Over a 4 day period, got no where. Paid $80 for a set of lugs nuts that donât even get installed? Crazy. Purchased my last set of tires from them. But after all this run around itâs probably the last set I will...
   Read moreNot satisfied. They couldnât even figure out how to order the right spacer for my truck. They ordered only 2 instead of 4, then ordered the wrong ones. I had to show them which ones to order and they were 60 dollars less than the wrong ones they ordered me. They did not reimburse me the 60 dollars even after all the trips and headaches of going up there just to see that they had gotten the wrong part. Do not recommend! Spend your money at a...
   Read moreI had the greatest experience at Texas Tire on Kemp across from Sonic not to be confused w the place at the bottom of the hill on Kemp! The guys at Texas Tire fixed my car and also warned me of other problems they saw arising in the near future. I ignored them as I thought they were just trying to make extra money and now my car is broke down! If I woulda only listened! I will be taking my car...
   Read more