Texas Tires #24- Wichita Falls — Local services in Wichita Falls

Such a run around between both locations. Called the Kemp location on Wednesday asking for a tire rotate and replacing all lug nuts. I asked if I needed to set up an appointment so they can order the lug nuts, she said “No just come in any time we can get you taking care of.” I made my way over within 30mins, when I get there she says “Oh sorry we don’t have a tech here hes at the other location for at least 45mins”. So I make my way over to the Old Jacksboro location. They say yes we’ll take care of it within 30mins. Awesome. Then they come back and say “we can do the rotation but we don’t have the right lug nuts, we’ll have to order them they’ll be in Friday.” Okay, thats fine. I come back Friday later in the day and apparently they never got them and the tech said he wasn’t sure if they were ordered. But he was not the one I spoke to to order them so I didn’t expect him to know. I decided to just come back on Saturday hoping they’d for sure be there by now. I get there and they tell me “Im sorry they were delivered to the Kemp location”. So, I decided to drive back to Kemp. They lady at the counter just hands them to me, and says “Yep their right here” I asked “So a tech doesn’t install them here?” She replied “Oh no sorry our tech isn’t here right now”

Over a 4 day period, got no where. Paid $80 for a set of lugs nuts that don’t even get installed? Crazy. Purchased my last set of tires from them. But after all this run around it’s probably the last set I will...

Not satisfied. They couldn’t even figure out how to order the right spacer for my truck. They ordered only 2 instead of 4, then ordered the wrong ones. I had to show them which ones to order and they were 60 dollars less than the wrong ones they ordered me. They did not reimburse me the 60 dollars even after all the trips and headaches of going up there just to see that they had gotten the wrong part. Do not recommend! Spend your money at a...

I had the greatest experience at Texas Tire on Kemp across from Sonic not to be confused w the place at the bottom of the hill on Kemp! The guys at Texas Tire fixed my car and also warned me of other problems they saw arising in the near future. I ignored them as I thought they were just trying to make extra money and now my car is broke down! If I woulda only listened! I will be taking my car...