Goodwill Industries of Kansas Administration & NexStep Alliance — Local services in Wichita

Listen to your customers and stop raising prices. The prices on old dirty furniture and pictures at the maize location was outrageous. Also stop raising prices just because it has a name brand tag like Nike , pink, Adidas let those items be exciting to find again for the same price as the rest of the brands. Sadly goodwill doesn't save as much money anymore. Ross , tjmaxx , Burlington you can find Nike new kids and adult shirts under $10. A jacket for $12.99 that came from Walmart or shein . No thanks .. customers are posting how they feel about the cost increases also in the stores people are leaving things behind that they like . Shoes are another things I've noticed that has went above reasonable pricing. Used shoes for $14.99 and up .. I understand the money goes to help people but with the prices of food and gas families are looking to save money not pay...

I have shopped for years at Goodwill and enjoyed it. Now not so much. I see you keep increasing your prices, so now I will not buy much. You are about to price me out of your stores. For instance today I went to your store in El Dorado. Was shocked then as most of your used clothing is $8.99-9.99. Thats ridiculous when I can go to Walmart and get their clearance on new items sometimes for $7 or less! You get your items for free!!!! You should be helping us save money like you used to! Shame on you, as inflation should not be your work ethic if you say you are helping low income people save more by coming to your stores, then at the register you want us consumers to round to the nearest dollar and give you our hard earned change! That's so shameful And then charge $5 a year for a savings...

I went to the location on 3351 N Webb Rd, Wichita, KS 67226 to give a box full of items for donation. I had a horrible experience being attended by an older grumpy woman today September the 5th of 2017 in the afternoon. She was commanding me of where to lay down the box like she was a general and I was a soldier, she was very rude to me. I don't understand what your criteria is to hire people like this to work for an organization where you suppose to serve people instead of yelling at them. And I wasn't even someone who went there to ask anything but actually to donate stuff. What a horrible experience. I will make sure to never EVER come back or let my loved ones visit this...