AT&T Store — Local services in Willingboro Township

After having spent over an hour on the phone with customer service I was directed to go to the store.... we tried to make an appointment online with the store because that's what it said was the store rules due to covid 19 virus and in order to have direct one on one Customer service. Customer service could not book the appointment online they couldn't find the store. I was advised that since I was in the area to go to the store and wait for them to open. I arrived early, Store opens at 10:00 a.m. Someone finally comes around 10:20 a.m. and opens and door so I told the young man I why I was there . It was to charge my phones due to the tornado and the nearby outages in our area and additional business I need to discuss. The person I spoke to said his name was Mike, he was extremely rude I an Actor like I really don't wanna show up for work that day and evidence of that was that he was late. Obviously has no home training and no customer service qualities at all he was rude didn't want to be bothered. Then when i askedd him to read the notes on my account noting the multiple times I've previously called about this problem. He clearly did not wanna handle the situation and then accuse me of being rude and asked me to leave the store. I said fine I will call your corporate office and make note of that and I will post it online. I was told by customer service person when I called to speak their corporate that it would be handled well that's not good enough I want notification and on the pology that something was done. Don't assume customers will continue to support you if you can't support your customers. Take your own chances by going to this location I've never been treated like this at any of the other locations so if this is privately owned or just independent , Please handle your problems or expect no customers. And if you go good luck to you and if you get bed service reporting is nobody...

I had far from a smooth transition going from my Samsung Galaxy S20 FE 5G to my new S24 FE 5G. So much info was lost in the export including my saved pw's, login info, text messages, it was a nightmare. After waiting over 2 hours for the transfers to complete in the store, I was livid I still could not function yet on my brand new phone. The woman who was helping me was fantastic, I wish I could remember her name, but she could only do so much. I think I'm finally done with AT&T after two decades of customer loyalty, I have nothing but higher, and highet bills and aggravation to...

First, the employee was very rude to my 58 year old girlfriend, who knows very little bit of technology and is devastated that half the information from an android to an iPhone did not make it on and would like it on her photos or websites her contacts then when the manager was asked, she barely picked her head up at her phone and went. Yeah, I agree with him well because of their actions to phone lines from AT&T or no longer with them I immediately went to Verizon. Door is ridiculous. You’re so busy that being on their phone they’re not worried about your phone and for what you...