Nemours Children's Health, Saint Francis - Primary Care — Local services in Wilmington

This location has really gone downhill over the years. Since all the original Drs and staff have left the service is subpar to clients needs and complaints. Appointments availability are weeks out and wait times are so long. Had to make an appointment just to get forms filled out for my child to which the Dr was not familiar with and I was told to have the forms completed by other specialists. I was there for a hour in which my needs were not met, they took copies of all the forms then I was rushed out. I was confused and frustrated as to why the forms couldn’t be completed by them since they have the medical records.The new team of Drs seem lazy and not knowledgeable In certain areas of client needs. There is no diversity of Drs at this location and I never see the same Dr twice. There seem to be no good practice here, I will be looking into a new Dr for my...

I usually have a good experience, but last time I had to take my daughter there, one of the male nurses completely ruined the experience. My daughter was in pain and he came in with am attitude and started talking to my daughter so disrespectful. Basically insisting that she should stop complaining. That it is not that big of a deal. Like he does not know my daughter or the type of...

Scheduled right after my son was born, 10/10 experience!! The doctor was so nice and very informative, any questions we had leading up to the appointment were answered! We got prescribed everything he needed imminently and even preventative medicine for just incase his diaper rash got worse that thankfully we didn’t need to use, but it’s the forethought...