Big R-Winnemucca — Local services in Winnemucca

FIXED! I originally posted an issue where they would not take back something that was five days after the return date, was not something that had been used, etc. I had even spoken with a manager. However, after the review, a store manager told me to contact them and they made it right! So glad they were reasonable after all. I know people can take advantage, so I get the reluctance. But once I got to the right person, they did make everything right. Faith restored in this store.

Don't buy ANYTHING you MAY want to return. Strict 30 day return policy that IS NOT POSTED anywhere that I could see. Definitely not on your receipt. Bought $50 worth of blasting sand that did not work with what I bought. Did not open it. Returned 35 days later. Would not take it. Not much on customer service! Like the store and the employees. Prefer supporting smaller, local stores like this, but not...

I was rolling through town and I needed an RV water pump. other stores in town that had RV in their name didn’t have this part, although they had plenty of RV toilet paper to sell me. The friendly folks at Advance Auto Parts referred me to this place I’ve never heard of before called big R. Big R was well stocked, friendly, helpful, and had everything I needed. They had more RV parts than the other places in town that say they have RV parts. most importantly they had helpful staff they got me to what I needed. I spent more time there than I planned, and ended up with other items I needed Just because the staff was friendly and asked me what I was doing and...

I have always had a good shopping experience at Big R. The employees are friendly and always ready & willing to help. Plus, I had to make a return once for dogfood and while they don't normally do that, after I explained the situation, they did take it back. Also, my mother had made a purchase, but it wasn't exactly what she was looking for. So, I took the item back, and they were able to find her exact purchase! They gave her a credit and she was able to go in then, and find what she really wanted! The only other place in town that does that, is Walmart. But, the quality of product at Big R is usually 10 times better. So, thank you Big R for great shopping...