Burger King — Restaurant in Winnemucca

Customer service has gotten worse in the last few months. The staff talks and jokes with each other so much that they have served me super late a couple times, left waiting for well over 30 minutes with no line. They have all taken their breaks at the same time a couple times. Also, some of their food baggers need to learn to count, this is the 2nd time I have been gave a short order on poppers. It's not hard to get it right, counting to 8 seems to be difficult there. They counted to 6 in two orders... like seriously. I get it's a low paying job but if you agree to work there on those wages u need to do your job to serve people the best you possibly can, period. If u can't handle that, then quit.

Also, last I checked in this state in businesses rn masks are a thing for employees. The owner needs to enforce standards there. It's so chill their employees are slacking on their jobs. At this point I would never recommend any out of towner coming to our BK. You are better off sticking with McDonalds even if their food is worse imo. At least the customer service is better and you aren't waiting in line forever.

Sorry, another edit. In addition to the above substandard issues, there's a another serious issue imo. That BK dining area is super, super disgusting. Tables are always getting left dirty and same with the floors. No one throughout the shifts are managing that area, they can't be. And if they are they need a lesson in using elbow grease when cleaning. There shift manager needs to get checked by the owner. Clearly the hierarchy and communication is broken...

Winnemucca BK: Disgusting! Stood at the counter for 10 minutes while the manager sat at a with her boyfriend. The rap music from the area of the take out window, was so loud that no one could hear my HELLO. I'm the only one in the place. The drive thru window guy took my order. I waited 20 minutes while drive thru after drive thru order got filled. Finally, after 7 customers walked in, the totally out of touch manager decided to help out. While I waited, I noticed the socially distanced tables meant for dining, all had food on them. Nevermind wiping them down with a disinfectant. Burger King is a health hazard beyond any I have seen. I will never go to another BK and I will continue to...

We've been to at least 3 Burger Kings this last trip. By far, best customer service! There was a new girl named Bailey, doing an excellent job btw, powering through it! An excellent boss who sounds super helpful! And another lady with dark hair and 2 braids who was just as helpful! Keep up the good work Burger King, you currently have an excellent team! On another note, because we always stop at Burger King, we tried to go to McDonald's for the Play Place BUT it was packed with people sitting down with receipts in their hands waiting on food... we had no line when we walked in BK and received our food fast! We've been to this BK before but this was the...