My experience has been mixed with this store and I have tried to be patient given that the store was initially new. It is clean and the staff is friendly. My main problem is that many, many items are not available on a regular basis. I used to attribute this to my going later in the day, however last weekend I arrived at 9:15 in the morning They were completely out of heavy whipped cream and Half & Half. They only had one container of organic brown eggs. I asked an employee who was frantically stocking items why there seemed to be low or zero supplies of many staples and he mentioned they are still struggling to recover their supply lines as a result of Covid. I drove another 15 minutes to the Clermont store and they were fully stocked on all the above items. Maybe this store has a staffing issue? In any event, I am surprised that they would not have their shelves stocked sufficiently overnight to meet the weekend supply upon opening. Just a little frustrating when you have to go to more than one Aldi for your normal...
Read moreI needed to shop at this Aldis as mine is being remodeled. My grocery counter came in at $70. The register read $85 with 2 thing specifically on sale. I asked for a price check. I then asked to split my payment by 2 cards with the first one being $60. I checked THREE TIMES,vetbally asking that she had only put $60 on the first card.
She looked right AT ME & SAID YES THEN CHARGED THE WHOLE $85 to the first card ANYWAY!!!!
THEN she had the audacity to open her eyes super wide AS IF, AS IF she had never heard the MULTIPLE very clear requests to split the amount.
I had to grab my stuff & literally run to the parking lot to transfer money before it could bounce!!! Had it bounced, it would cost me another $30 in fees!!! I am SO ANGRY RIGHT NOW.
HAD there not been a line behind me I would have found the manager right there & done the whole transaction over to find a $25 discrepancy from my computerized & on the spot corrected shopping list & had the amounts...
Read moreThe manager Gabriel did not adhere to safety precaution about customers wearing face coverings such as masks. Why have a large poster on the entrance the door if rules are not going to be enforced?? It clearly serves not purpose for people like Gabriel or the manager. When Ibrought it to Gabriel s attention that the customer wasn't wearing a mask he was nonchalant about it. I I am not saying that he should go but in get into a confrontation with a customer but show some type of concern when he is made aware of a public safety rule. I am sure he noticed customers who were or were not following the guidelines. Throughout my visit of the store, Gabriel was on every other aisle of the storel pretty much doing very little work. I feel as though he was a...
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