Fireside Market & Eatery — Local services in Winter Park

Everyone should go here! I was trying to order a roast for my family’s Christmas dinner a week in advance. I called Safeway from multiple phones, on multiple days and it kept saying the number was invalid. Finally I called the pharmacy and asked them to transfer me. They said they couldn’t do it and to call the store, so I asked if they could at least give me the correct number and they provided me the same one I’d been trying. I explained that number was not working and said it was not in service and the people at the pharmacy basically told me “tough luck” and offered no other help. I called Fireside Market, they immediately answered and were so friendly. I explained the situation and they went to find the butcher for me. He and I spoke and he walked me through exactly what I should get and placed the order in just a few minutes. It was such a relief. My family and I wound up doing all of our shopping here for Christmas dinner at this store. The products are high quality, everyone is super helpful and friendly, and unlike the Safeway, it’s not crowded and...

So much hope for this market when it first arrived back in 2017. Seems like it's just gone downhill from the jump - We are semi - locals (own a condo in WP) - They started with full stocked shelves of all kinds of grocery store food albeit a bit overpriced. We wanted to support local so we'd stop in often to pick up a few items. Walking in today almost half of their inventory is completely gone - empty shelves in many areas - deli was empty - hot food/salad bar empty - pizza area - empty. There was 1 cashier total for the whole store. Not sure if the model of higher end items plus overhead of store and lack of employees will put this place out of business. Looked for a cheap jar of mayo and found the cheapest option was $7.00.

Wouldn't be surprised if this goes out of business within the next year or so - All for local business but if the model only caters to tourists who don't have a clue - it's doomed to fail.

Safeway and City Market albeit a farther drive offer better priced options...

Owners spent a lot of money on the place but should staff it with better employees that know something about good customer service. Walked in just before closing on Sunday might....not greeted, when asked if they were closing was told yes and not asked if there was anything I needed. Grabbed what was left of soup...quick salad. I had to ask where to pay, young lady said.. up front...since I had walked in the entrance on Hwy 40 I had no idea where that was, annoyed she reluctantly said I could pay at pizza counter. I tried to be pleasant but felt I was just an inconvenience. To bad...looked like a nice place where I would...