T-Mobile at Costco — Local services in Winter Park

TLDR: Ask for Domenik if want the best help.

I initially tried signing on with a different associate. We were able to port our numbers over, but everything else after was not a smooth experience.

I had to come back in a second day to try and resolve our original situation, but there wasn’t any help.

Domenik heard me on the phone with T-mobile and came over to make sure we were okay (he wasn’t our original associate) and made sure to let us know that he was able to help us.

In less than 5 minutes, Domenik solve my issue what took the other associate more that 4 hours split across two days.

Domenik knew exactly what...

I don’t usually leave reviews unless a unique opportunity presents itself and demands recognition. Extremely positive working experience with Domenik at T-Mobile. Very knowledgeable, creative and customer focused T-mobile employee. Even with my complex situation involving seven (7) personal phones lines with a competitor, Domenik provided a very unique solution. Just because of his excellent customer service, I will recommend Costco/ T-mobile service to at least five (5) family members. I sincerely hope his management notices his talent & dedication and consider him for...

I had an incident with T-Mobile Costco over the phone and had to visit the T-Mobile Costco store at 333 University Blvd. I'm so glad I did! Jeffrey and Domenik went above and beyond to help me save money and resolve all my issues. Their professionalism, dedication, and customer service were outstanding. Huge shoutout to both of them! If you're considering visiting this T-Mobile location, do it—you won’t regret it. And while you're there, treat yourself to that phone or tablet you’ve been...