Harbor Optical — Local services in Winthrop Harbor

I called to schedule appointments for my children’s eye exam. I spoke with a male whom seemed annoyed that I called and came off like I was bothering him. I mentioned a time frame to come in and because it was not the day he had in mind he began almost huffing and puffing on the phone. I made the appointment anyways regardless of his attitude. I called back to reschedule due to a conflict and I spoke with him again. He approached the conversation the same way, as if I was again bothering him. He stated the names and the date we were rescheduling to. I then get a phone call to confirm that we were coming in for the initial appointment that I called to reschedule. I was told by someone else that the male never rescheduled the appointments. This situation is aggravating. I want to support a local business, but after encountering the males attitude twice, and then him not taking the time to properly reschedule is unprofessional. Sad part is, I have been here before and had no issue. I will not recommend...

I will never go back to harbor optical in Winthrop harbor. I was there today with my 2 children who are 8 and just turned 5 yesterday. As we were waiting for a ride to show up we were standing in the area between the offices because it was raining and cold. My 5 year old was playing with one of those suction cup hooks that was on the window and the man came out yelled that's not your give me it, then grabbed my daughter by the arm and forced it out of her hand. I understand dealing with small children can be hectic but he could have at least politely asked for it. And also who gave him the right to even touch my daughter. Now mind you this is a place that's serves adults and children why do they have people working there that do not know how to interact with children. I will not be going back there ever. I felt that was very rude and uncalled for and very unprofessional. I'm glad I held back cause if I didn't I would be in jail right now because like I mentioned before he had no right grabbing my...

I have worn glasses for forty years of my life, so I have been to a lot of places. Harbor Optical is the best. Their are lots of frames to select from and the styles are top notch. Usually I find myself picking the frame that is somewhat acceptable. I found 3 pairs of stylish glass that I liked. This never happens elsewhere,and they can also order other glasses too. Other places don't offer this. I went to buy just one pair of glasses and end up with two. This part is important. The quality of the glasses are excellent. Well made, The clarity of the lenses is phenomenal. The alignment of the lenses was perfect. I haven't been able to say this in a very long time, I love my glasses. Wayne and Debbie are the best, Very helpful, and friendly, and you can tell they know what they are doing. By the way I've been to Sears, Meier, Pearl Vision, etc. If you need glasses go to Harbor Optical, If you go elsewhere,...