Showcase Cinema de Lux Woburn — Local services in Woburn

A friend and I went yesterday to this theater. I thought it was huge and a lot of theaters. I felt it was clean. It was comfortable. Everybody seemed pretty nice. However, my big issue is we are both deaf and or hard of hearing. My friend is 100% deaf and he needed the assisted device that has the closed captioning on it. This is a device that sits in a cup holder Has a bendable wire with a little box that has the subtitles that come up. A lot of theaters have them. However, the first one they gave us didn’t work at all. And we thought it wasn’t working because of the previews and then usually when the movies start, it starts to work. That was not the case , so I had to walk about a mile was what it felt like, to go get an exchange for one that does work, missing a few mi it’s if the movie. The staff member was fine and gave us another one said it was charged. I don’t know if it was fully but the battery she said was OK. So we get it and it starts working. He’s good he’s happy we’re enjoying the movie Until just before halfway through the movie, it stops working. He didn’t want to go through the aggravation of getting another one and I was happy to go do it for him, but he said nope he’ll just deal with it. He tells me this happens all the time . I am hard of hearing myself however, I wear a hearing aid so I can hear the movie but eventually I will need to close captioning as well I’m theatres. I use them for everything else. This is not OK to have devices for the hearing impaired and I am assuming for the visually impaired not work. Before the movie starts, there’s something that pops up on the screen saying how visually impaired and hearing-impaired are accommodated and what they have for close, captioning, subtitles, etc. So I thought this was perfect. This is going to be fantastic they seem to really truly care. Again, not the case. We will not be going back to the theater due to this problem , all the devices should always be fully charged ready to go for when someone in the deaf community comes in. For him to say that this happens all the time is an issue. In the theater there were the same movie playing in other areas. So why can’t movie theaters have one movie that has full subtitles on the screen and then the other one have it just as a regular movie, So that accommodates everyone. Many probably aren’t aware that a lot of hearing people use subtitles at home so they probably would not have a problem going into a theater with subtitles up. This is something that needs to happen. I was told that it might be expensive to have subtitles up on a screen in a movie theater however, that doesn’t make sense when it’s not expensive to have it on your home TV. Theaters really truly need to look into this so the deaf community can enjoy movies just as everybody else. The manager did come over and speak to me and offered either movie passes or a refund. I excepted a refund number one because I’m not going back and live an hour away. If I am with my deaf friends, I should say my fully deaf friends because they cannot accommodate properly. So I was not going to except the passes to go back. We will just have to find another theater That has properly working devices. Other than that I enjoyed the place. Regal cinemas have other accommodations for the deaf hard of hearing they have a screen that pops up with subtitles, and they have glasses that are fairly heavy but the words come up as you’re watching the movie through. These will say are goggles. Maybe this theatre should contact them and get the information on the devices. But there’s always a chance that the equipment will not work properly so let’s try and really make it so subtitles can pop up on the screen and nobody will have a problem. If it wasn’t for this issue which I find, it’s kind of a big one I would...

I've been going to Showcase Cinemas In Woburn and in general since I was a young child. My dad somehow swindled his way into the movie business way back in the day, and was what they called a "Distributor" for some of Hollywood's largest production companies in late 70's through the 80's. How idk, but it got us into movies for $1 for 25-30yrs. Needless to say we went often, and so did I as I got older. My dad's job was when Company XYZ made let's say "Friday the 14th" they needed local distributors locally on a regional level, and my old man was the guy in New England. Anywho, the theaters have evolved over the years, and with AMC, IMax, and other theater chains coming into scene (killing local mom & pop theaters 😥) I never thought SHOWCASE would last, but they have. They survived, evolved, and honestly it's a great place to see a movie. Took my 6 yr old last wknd to see Boss Baby 2. She loved it!! Big chairs, the screen, the snacks/candy, she had a blast. Showcase is conscious of the fact that going to the movies for kids isn't always attainable, or affordable, so when they do come. They try to make the experience of it all as wonderous as can be. Also to help mom & dad out discounted ticketing, snack bundles, and rewards for kids and everyone else are available. Showcase Woburn keeps up with all this, and makes sure most popular kids films are playing on 3+ screens at all times. Annoying when that 7:30pm showing of "Chunnel" (shout-out to Seinfeld fans, ya'll know what's what) is sold out and not playing till 1055pm, but let's face it. Kids movies gross way more, so can't blame them. They took out stupid arcade which was dated and upgraded snack bar. Only complaint is they short staff snack bar. Leaving usually long lines for your popcorn and twizzlers. Overall great for a date, date night, or Sat. Matinee...

It’s sad to see movie theaters struggling these days, because I still love the thrill of the movies and the experience of sitting in front of the big screen. One of my favorite parts has always been the trailers—honestly, the better the movie, the better the trailers. I’d love to see this theater experiment with something different, like a special “movie trailer showcase,” where you can come in for 30–40 minutes just to watch a loop of the latest and greatest trailers. Charge $5, or even make it free, and it could boost concession sales while giving people a taste of what’s coming.

Beyond that, there are so many creative ways a small local theater can pull people back in: — Host throwback nights with 80s, 90s, or cult classics that play into nostalgia. — Try interactive screenings, where the audience can sing along or quote along, or even run costume contests tied to fan favorites. — Partner with local businesses—imagine watching a foodie film like Chef while enjoying a food truck outside, or pairing a screening with a local brewery. — Lean into alternative content like big sporting events, concerts, or special Broadway/arts streams to broaden the audience. — Make the concessions part of the draw with bundle deals, craft sodas, or even beer/wine where allowed. — And don’t underestimate the power of community nights, like family matinees, student discounts, or showcases for local filmmakers.

I love this theater and want to see it thrive. With a little creativity and community connection, I think they can remind people that nothing matches the energy of watching something together on...