Very unprofessional staff and the manager or owner him self has no manners of how to talk to the customer. My friend and I went to Virani jewels on Marconi ave, I don’t know if it’s own by same owner but I couldn’t find page for The Virani jewels on Marconi ave. The old guy (probably owner or manager) with the glasses is the rudest one I have ever seen in my life. He doesn’t know how to talk to customers. We wanted to buy something and in the middle of the bargaining he literally started yelling at us infront of other customers. There is a way to talk to customers. I felt very disrespected the way he talked to me. This is not india. Your store is running because of customers. You can not disrespect customers or yell at customers. You don’t have any right to yell at customers. DON’T GO HERE!! There are many stores in the market who sales gold in better price and they are very...
Read moreTerrible quality and Worst customer service
I bought a bracelet online. I contacted the sales person on phone and asked if it is sturdy enough for normal daily wear snd they confirmed that it is strong enough. I paid $650 for that gold bracelet. I received the bracelet and liked the design and color of the gold. I put it on and 4 days from then it literally broke. I own lot of gold jewellery and i have never seen a gold jewellery breaking into pieces like this one. I contacted them immediately and explained that i bought it last week and used only for 4 days and it broke. Please note i don’t workout or do any physical activities. I requested for a repair or replacement. They are offering me $300 refund if i return the bracelet. I was shocked and tried to explain everything and negotiated for a week but no use. They stopped responding to my texts. Please consider buying...
Read moreThe woman there is a cheater and liar. We bought rings for my kids from there, and she changed the prices at checkout. My mom told me never to go back here. On Saturday, I went to Edison shopping and decided to go there. The woman told me the price of a bracelet that I wrote down with a picture, and I decided to shop around but came back to get the bracelet. The woman gave me a different price. I remember taking pictures and writing down prices, and she would argue that It was for another article. Same day, i came back to get another bracelet that she sold me at a high rate than what she told me earlier.
I don't mind paying more, but hate dealing with liars and cheaters. She is disgusting and would lie at your face. I shopped at other places there and their prices never change if you come back.
I guess i should have listened to my mom and would never shop...
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