Cracchiolo's Market Deli Cater — Local services in Woodland

Customer service is usually excellent and their selection of meats here are better than any other big name grocery store in the area, hence why my husband and I travel over 20 miles just to give this local business our money. Unfortunately our last visit was much less than favorable. We were recently craving fresh oysters, but didn't want to pay $1 each at Safeway and didn't want to drive all the way out to our Bay Area spot for them either. We figured Cracchiolo's would have them and for much cheaper, and indeed they did that particular day. The employee who sold them to us said they were fresh from a canal in Oregon and even "threw in a few more" for us. When we got home we immediately started shucking, as we planned on eating them raw as we usually do. That was until my husband opened the first oyster which had gone bad; and subsequently less than half of the entire bag we'd purchased, maybe only about 10 out of 22 oysters, were still somewhat "edible". We decided that perhaps we should maybe BBQ them because we then noticed that the label stated that the oysters were packaged almost two weeks prior to that day. I tried to enjoy what good was left, and ended up swallowing a few that tasted bitter (the second sign of seafood gone bad). I guess it's a good thing I've got a strong stomach, huh? I'm honestly not sure if we'll be going back here for oysters ever again. It kind of makes me wonder about their other...

SEPTEMBER 2, 2017. BEWARE BEWARE. IF YOU LIKE FLIES ON YOUR FOOD & WORKERS MAKING SANDWICHES WITH THEIR HANDS WITHOUT PROPER HANDWASHING THEN EAT HERE.. I noticed two flies flying inside the hot case where the hot food is landing on top of the fried chicken, meats, pasta dish & other foods in the hot case. When I brought it to the food handler attention her statement was these Flies always here.. next scenario The lady was making me a sandwich she came from the store area where the shelves are, she never washed her hands she came straight over and asked me can I help you I ordered Italian sub and she immediately touching the Bun, meat, lettuce, tomatoes, everything with her bare hands. what I said please make me another sandwich and she started to and again touching the bread and the meat same thing I ask her politely to please use gloves do not cross contaminate my food, she using gloves in the meantime I ask for management they both was giggling, laughing and making suggestions behind my back. After I notice reporting these problems to manager got no where I immediately lefted. Establishment who don't care about the customer it's obvious they do not care how they...

Used to love the deli here until one day they messed up my sandwich put less than half my order in there. Mind you coming here takes up most of my lunch time but I come because I love it. I called to let them know that it was messed up and they said they can remake it but no offer for refund or anything. So I came back so they can correct their own mistake losing basically all my lunch time. And they proceeded to ask for the previous sandwich back “so that they could throw it away”. I asked to keep it because 1 why waste food and 2 I’m still in a loss because of my time and gas and was rudely told no… kind of odd behavior… why be stingy after you caused the issue?…

Lastly, when I got back to eat my sandwich I didn’t notice they cut through the wrapper and the sauce leave out the sandwich and onto my fabric seat… I understand you guys are busy but how do you screw...