Harbor Freight — Local services in Woodland

Worst experience in customer service I’ve ever had in my life. We were told by Tim an employee at the store that they had an item and couldn’t hold it for us but if we were there and were their first customers in the morning that we would be able to purchase it. Tim told us to speak to manager Love in the morning and he would get us set up. We got there early and were the first ones in the door my husband went right over to what we needed. Love wrenched this out of my husbands hands and proceeds to tell us he has none in stock and they will not sell us the floor model. Even though we were told the night before that the floor model was what we would be able to purchase. The manager Love (not sure of his whole last name) was so uncaring, so rude, and not helpful at all. He took the floor model into the back and hid it from us. Extremely poor customer service including the female cashier with her rude snarky remarks. Don’t shop here ever!! We work in the construction business and will be notifying all of our subs of our experience and pulling them all to Home Depot where they respect...

Bought 3 small pump sprayers. It leaked pesticides out the top where the pump rod enters the lid. Made a huge mess and got chemical all over. I brought in two sprayers still in the box and one empty box to return. I told them i could not bring in the used sprayer because it has hazardous chemical residues. I was told I have to call customer service, then fill out a claim form. Yeah right I am going to spend a hour on the phone to get a refund for a a $6 sprayer. I already had to clean up the mess and now I have to deal with proper disposal of this container. The manager should have made this right and just refunded my $6, terrible...

Went there for a charger battery and tool deal. I got there i did not see a sander on the deal picture but where the sander was it had the deal announced so i took and the cashier said it would not apply but after she talked to the manager she honored it because there was a mistake. I was about to leave it and not buy an hercules sander a dewalt sander was about the same price and i just needed the tool since i have batteries already. Im glad they this this because now i have a hercules battery and charger and im ready to go back and buy more hercules tools and complet my...