Ross Dress for Less — Local services in Woodland

I came in at 8:30pm to shop for some quick work clothes that I needed.As I was shopping I asked the “manager” Desirae what time the store closed because I heard her say 9:00pm but online it says 9:30pm and I didn’t want to be the one customer who stays there until they close. When I asked her she said 9:00pm so I quickly rushed to the fitting room when the security rushed and kicked me out saying they were closing the store early. First off the way he approached me was so unprofessional I cannot believe they treat their customers like that. I personally worked for MARSHALLS and never have heard this nonsense where they can’t try on clothes and that the store is closing. Anyways I asked why and he said this exactly “we are having internal problems”. If you’re going to lie at least do it right and with respect I would have understood you guys just wanted to go home their is no need for rudeness. He literally almost shoved me out of the fitting room and I asked him if I could speak to the manager, which resulted in the same girl “Desarae”. I asked her are you sure you guys close at 9:00 (yes I asked again because things seemed off) and she replied oh no sorry we close 9:30pm. I was already mad at this point because that shouldn’t be the way you treat your customers! I told her oh well your employer said you guys were closing early because you guys had internal problems and I was wondering what they were. She stayed quite. Anyways this store is ridiculous. The old manager was better. I won’t say I’m not returning because I like to shop 2 or 3 items that are nice there but I will definitely avoid it and go to MARSHALLS. This place...

I love shopping at Ross stores, with how ridiculous prices have been at Goodwill Ross has become my family's go-to for clothing/shoes/kitchenware/etc, that being said I've spent a fair amount of money over the years and have never had a bad experience or have been treated so poorly until coming into this location.

I had a shopping cart that had some clothing and kitchen items I was purchasing for my aunt. I was followed up and down the aisles by one of the sales associates. Every time I noticed them they just stood there staring at me with their arms folded over their chest. They even started re-racking my items when I walked away from my cart for less than 5 minutes. My cart wasn't parked in a way that would have obstructed anyone's path or have been in the way. Once I was able to find my "abandoned" cart and some of my items I just wanted to check out and go on with my day. Once I was at the register the sales associate who was re-racking my items was ringing me up and when I went to pay made the comment, "Oh, I wasn't expecting you to actually pay for any of this". I'm not sure all customers who have tattoos or piercings get treated this way or if it was just me because I didn't act in a way that gave the impression I was going to steal anything, I wasn't rude to anyone so I don't know why I was being treated like a criminal. I hope that sales associate doesn't treat other guests as poorly because this was my first time shopping here and the way I was treated makes me never want...

I'm a size 18 - 20 so I don't have a lot of luck with clothing here, but I do look everytime I'm in the store and sometimes I am lucky. However, I was in here for Christmas white elephant gifts. I bought them all last year - Mug of M&M's, 6 tube set of acrylic paints, a wallet insert, notecards, 24ft tape measure, picture frame, etc. I also like their variety of gourmet foods... nougat, persimmon slices, flavored oils and baking goods and cookies, etc. I even hunted in their car and pet supplies. I host Christmas dinner for the family and buying 14 $6.00 - $7.00 gifts in Ross was so easy and relatively inexpensive. We only buy gifts for the children, so these were for the adults. I wrapped them so no one knew what they were. And, happily everyone liked what they randomly picked. And, although we allow "stealing" no one wanted to. I was happy everyone went home with...