Woodland True Value Home Center — Local services in Woodland

Woodland True Value home center Stephen R.

1review 16 minutes ago

Today I was extremely disappointed in the misrepresentation made regarding a price tag on a wheelbarrow.  The price tagged was $18.99 I was very happy to have found a wheelbarrow within my desired budget.  When I was told the actual price is $49.99 I was then feeling let down . I stated that in my opinion the store should honor the listed price $18.99 , ( as the customer is always right). The store did not honor the price tag of $18.99. How sad over $20.00 mistake they lost much more. I was also there to buy the husqvarna 21in mower,  now I will not make any purchases there anymore.  Joe is the owner a reasonable man who if he had been present would have honored the mistake and saved a customer.  The assistant manager is a poor representative of TrueValue.  Note the mower I was there to buy before I saw the wheelbarrow had a before tax price of $279.00 . Huge loss Joe over $20.00. It was the error of the store and should have been corrected by honoring and owning their mistake. I will share this most terrible experience with everyone I come into contact with. As someone who works directly with the public in their homes and businesses this will cost much more than the $20.00 greed displayed today . I took pictures of the price tag and wheelbarrow.  Wish I could post them on this review. In closing all I can say is SHAME ON YOU...

I went to the UPS pick-up point inside this store for the first time, and it was an awful experience. My tracking clearly showed that my package was at this location, but the staff claimed they didn’t have it. Mistakes happen — but what made it worse was the attitude of the two women working there. They were extremely rude, constantly talking over me, and giving me “smart” remarks instead of actually helping.

Rather than answering my questions or guiding me on what to do next, they kept repeating the same thing and trying to “educate” me on the UPS process — which I didn’t come for. I just needed help finding my package. Their tone and behavior were unprofessional and made me feel completely disrespected.

It honestly felt like they treated me differently because of my background, which is unacceptable. I will never return to this location, and I hope this place takes a serious look at how customers are being...

This is my first stop for most of my home improvement, small construction and yard needs. Unlike the large home improvement stores I am actually willing to ask some one for help because because they will actually be able to help me and show me where something is. Most of the staff is very knowledgeable and willing to help.

Their inventory is very impressive and although the store is smaller they have a better selection of items compared to the large box stores, just not necessarily a large quantity of every item. The one shortcoming for selection is lumber and drywall, there is enough to get by on a small project but overall for these items I will have to go somewhere else. Overall this is my first stop and I will continue to go here first. This isn’t just rated highly compared to stores in woodland but they would be on the top of my list for all towns I have worked...