Recently visited this store at Ridge Mall in Chicago, and the employees were fairly nice, but when it was time for me to check out the cashier snuck in an extra set of bracelets for $23 I explicitly told them I did not want, then charged me for it. They were chatting me up the entire time they were packing up my purchase so I didn't even notice until I had already left the store. If you shop here pay attention at the register because I've heard this location is good for being dishonest and my experience was terrible. I had already spent over $100 at my visit so for them to do something so greedy and predatory felt...
Read moreI think the young lady name is Kylie but she was absolutely amazing! She was extremely attentive to my needs. My sister was in a crunch to find something for her birthday party (which was in 3 hours) and we needed something in a hurry! The plan was to stop at Akira 1st because of the entrance we came in and look in other stores. Ms Kylie changed that! I came in and told her what I needed and why. She picked out great dresses and even suggested shoes. I’m not sure if she gets commission but she deserves it. She was so nice and great that we tipped her. Ask for Kylie next time you shop at this location. FYI I know she’s...
Read moreI was looking for a birthday outfit yesterday and an African male worker was extremely rude. I was there 30 minutes before they were closing. I wasn't planning on staying there for too long but I wasn't having any luck at the other stores in the mall and decided to quickly go in that store. As I was looking for an outfit, the male worker was fixing the racks and kept shouting "20 minutes before closing." He also made a comment about me messing up his racks, which I did not do. I thought that was very unprofessional. After that comment, I walked out. I worked in retail in the past and I know that this type of service is...
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