Marshalls — Local services in Wyckoff

Title: Exceptional Service and Trustworthy Staff!

Review: I cannot express my gratitude enough for the incredible service I received from the staff at Marshalls Wykoff store, particularly Katie, Yessenia, and Nancy. I recently lost my engagement ring on a Saturday as I was leaving the store, I couldn’t find it anywhere. However, Katie not only found my ring but also took the initiative to secure it in the safe until my return on Monday.

When I went back to the store, Yessenia and Nancy went above and beyond to verify my ownership of the ring and ensured its safe return to me. Their professionalism and trustworthiness are truly commendable.

I highly recommend shopping at this store, not only for their fantastic selection but also for the outstanding service provided by Katie, Yessenia, Nancey, and the rest of the team. Thank you once again for your honesty...

The manager Christine won’t admit this but she racially profiles Black individuals who shop in the store because of one pair of shoplifters that she KNOWINGLY allows to leave with the stolen items, and then targets Black people in general who do visit based on her prejudices. Her and the Marshalls management won’t take responsibility for this and instead pin the ultimate blame on Black people. They literally are accountable for the inventory they lose. She is a very fake-nice person who puts on a guise of appearing all happy but will unjustly follow and target Black people around in the store, even if they’re shopping and paying. She won’t do this to any other...

Employees at the register were rude. The girl checking me out did not even look at me or acknowledge me, but continued to go on talking to her fellow co workers and completely ignoring me. She did not even bother to tell me how much I owed, just stood there and stared me down. I do not typically leave poor reviews but my sister was with me and had a similar complaint about the cashier who checked her out. Very sad, considering I rarely have experiences like this one at this location. Sad news, but Kayla and Geselle you could at least fake it if your working in...