Victoria's Secret & PINK — Local services in Wyomissing

Went on a Thursday afternoon and there was only one other customer in the store. I walked past several employees and was not greeted but merely stared at. I went for the 5/$28 panties. I found the display of panties in the back by the register. I strugged to find the style and size I wanted. I looked for someone to help up at the register but no one was there. I continued to dig thru the drawers. They were very unorganized. They sizes and styles were all mixed up and the panties were just stuffed into the drawers. I reluctantly picked out 5 pair that weren't really what I wanted but I needed them. Eventually the "manager" came over to see if I needed help. I showed her what I was looking for in my size. She told me to "just look in the drawers." I then explained that I tried but wasn't having much luck due to the disorganization of them. She then rolled her eyes at me and told me she would look in the back. I walked over to,the register while she did this with the panties I had picked out. She returned a minute later and said they didn't have my size and that I was "stuck" with whatever I had picked out. I told her I would take the pairs I had. Instead of checking me out she just said ok and walked away leaving me standing at the register. O stood there for another minute waiting for someone to check me out. Another employee walked into the room looked at me and walked out. I ended up leaving with nothing. I wont be back. The manager should set the example. Not act like its a hassle to help the customer. I now understand why the store was such a mess and...

I stopped into this location late on a Thursday evening. I asked someone on the floor if they would be able to size me. She was courteous and very helpful. She even was quick to help when I pressed the service button in the dressing room and gave plenty of really good insight as to which bra would work best for me. After chatting I found out her name is Jess and she manages the Pink Department at the store. I feel as though she went above and beyond for me as it was close to closing time. She was patient and kind. I made my selection and the woman who checked me out at the register was also friendly and helpful. I appreciated feeling welcomed as bra shopping can be stressful, but these ladies made the experience as easy as possible. Thank you both so much...

I had such a nice experience shopping here! At first I was intimidated by all of the choices, but then Morgan (if I remember correctly) helped me understand what size I was and how my bra should fit, as well as helped me figure out what style/fit I liked best. That definitely made the shopping experience a breeze, and I cannot thank her enough for her help.

As for the cashier, I wish I had gotten her name too because she was also awesome! I had signed up for an Angel card but it wasn’t working (she couldn’t look it up by my license). They were having a promo related to the Angel card, and she let me keep it despite the issues.

Overall, would DEFF shop here again! Thank you for making me feel...