Cashiers are very green and slow. Two exactly the same things had 2 different price stickers, and when i pointed it out, cashier charged me twice for the same thing, both different prices. When I asked I was told one of them was refunded.
When i saw a receipt after it was not. I asked to give a refunds for one of them and cashier could not so he asked supervisor. That person was even worse. He could not understand simple mistake the store made and simply give me a refunds for the item I paid for twice. I spent 20 min with this 'supervisor' and he said how about I will re-ring the entire order. Give me 20 min and i will free up and re-ring the entire order. The entire order had like 50 items and $200 and I already waited enough at the cashiers lines. So I said, no, just give me a refund for the item you charged me twice for.
The guy could not and I asked for a manager. Manager was extremely rude, did not even look at me and just said, ok then, you cannot purchase the item at all, so without listening to me at all and apologizing for their own mistake they finally figured out how to give refund twice and did not permit me to purchase the item.
I have been visiting other Job Lots before over the years and NEVER encountered such incompetence and lack of...
Read morejob lot south Yarmouth customer service sucks. me and my husband went in the store to get firewood for the storm. on the mic, they said bring all your stuff to the front because we're closing we did jus t that did u believe they did not cash us out this was at 7:02. Her reply was we are closed I saw 2 things on one of the cash register I said so we can't cash this firewood out quickly both ladies repled no. Someone had 2 item on the belt and was in the bathroom one lady said we are waiting for him he's gonna get locked in now if he don't get out of the bathroom. Did you believe they cashier did not cash us out? SMH… we had to put the firewood down and walk out. On that note, they just lost me and my...
Read moreHave always loved Job Lot, but a lil' bit disappointed as of late. I go through a ton of quart and gallon storage and freezer bags (the ones w/ the sliding zipper) and have purchased them from JL for many years because you absolutely can't get a better price (especially for the quality) anywhere else. I would guess it's been atleast a year since I was able to find any at either the South Yarmouth or Hyannis store and if I'm remembering correctly, I started having trouble finding them prepandemic so I'm not sure if it's like everything else that has been effected by the pandemic or if they haven't been carrying them for other unrelated reasons 🤔.I just wish they'd start carrying them again (end...
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