Southwest Store — Local services in Yellowhill Community

Spanish speaking Mamacita at the cash register, this one is for you. I popped in to buy my baby a plush bear to replace one that was lost. I asked if they offered a military discount and was told yes by Mamacita's daughter. Mamacita sarcastically made the comment, "well well well, look at you!" She then waited for me to complete my purchase to further insult me by asking her daughter right in front of me, "Did she show you her military I.D.?" Her very humiliated son and daughter both hung their heads in shame. My family vacations here every summer and we will make it a point to skip this shop from this point forward. Also, nothing is authentic here and the shop next door had bears twice the size for $10 less than what I paid here. I asked for a refund because the whole situation rubbed me wrong and I felt they no longer deserved my business. I was told best she could do is store credit....

Was in the shop on Tuesday with my granddaughter. She picked out a few things and there was some nature bug repellant. The way it was displayed it said 7.99 when the girl went to ring it up I told her what I had seen. Well her coworker grabbed the box and shoved it into my face that there was no price on it. No problem I don't want it. The other girl said can't you wait just a minute and I will find the price. We'll she called someone and they told her it was 9.99. I said no thanks, paid almost 50 dollars for my purchase. When the girl (from Poland, didnt have a name tag but overheard a conversation with customer before me) got my change and slammed it on the counter. I told her most people HAND the money back to the customer. She was very short and rude. My granddaughter even commented to her grandfather how she was rude. I should have returned my items. I will never go...

We had high expectations for these stores when we came to visit from Florida. Indian culture and trinkets. This was the first store we came to and I must say... TOTALLY let DOWN. As a Mexican American I am surprised to see all the same stuff from Mexico are here played off as indian. The lady behind counter was NOT FRIENDLY AT ALL! She was speaking Spanish to a coworker about everyone in our group unpleasantly. I understood them but said nothing. I will NOT recommend this place or come back. They will watch your kids like hawks to see if they touch anything and if looks broken they will...