We went to the Nekter location in Yorba Linda, California, on June 24 with a party of 6. I walked in to place my order and was promptly told to leave and to call from outside, which I did. So, over the phone I told the girl I was the guy outside the door, which felt ridiculous. After ordering 6 drinks and a couple other items, I told her I would pay when I went in to pick up my order. She told me that was not allowed and to give her my credit card number over the phone. I explained the security issue with doing that and she told me to download the app and place my large order through the app, which again felt ridiculous because I could see her talking to me on the phone. (Plus I didn't want to give yet another company access to my contacts, photos, and location simply to get some smoothies.) So I asked for the manager and, of course, I was already talking to her. I tried to explain that if she could run my card over the phone she could run my card in the store. I was met with a convoluted technical explanation as to why she absolutely couldn't do that. So in the end, we chose to go to Jamba Juice and spend too much money on smoothies there because they were accommodating and flexible. I can't imagine Nekter is so busy in this environment that they can turn customers away. We...
Read moreUpdate 8/27/20:
Now allowing normal orders, but it took a few months. Almost as good as before, but not quite. It's good to be back though.
Past Review: Normally this is a fantastic place to go to for a quick healthier snack or lunch, but the way things are run now are not so great. You cannot directly walk in to order then take out like some other fast food restaurants in the area, even with protection such as face masks. You need to download their phone application to just make an order. My mom was turned down when she was going to order a smoothie for me because she just came from Wells Fargo and was in the shopping center. She called me up and asked me what to do, and I said forget it, you don't need to clog up your phone with any more applications. For now, this is a no go for me. Hope this changes soon so we can return and I can...
Read moreI will not be returning to this location again. The workers look like they could care less about customer satisfaction. Pineapple Coconut Bowl itself didn’t have much flavor, very slimey, NOT FRESH. I’ve never seen canned fruit before. It looks like they keep things inside fridge for days. Also order a Green Apple Detox (Green apple, cucumber, kale, lemon, and ginger) and paid extra for pineapple. No taste of any of the pineapple or any of the ingredients, it was a celery taste. When I went back, the girl said that this juice was mainly celery. This drink shouldn't have...
Read more