Spencer's — Local services in Zanesville

Shopped here for years . never had issues until recently. Green hair manager with no eyebrows is always rude to staff and customers , looks like she would rather be else where. Even the staff looks miserable around her I feel bad for them . Came in for a return since I paid cash they said i couldnt get cash I could get something else or a gift card. I looked around for items after at least 30 minutes, didn’t find anything, came up to do return the gift card which was fine with that, green haired girl told me she will give me cash back not to worry about a gift card. What was the point of me wasting time looking for stuff I didn’t want then? If you want cash back they will do it she just doesn’t want to do it . Ridiculous. Again… I was fine with the gift card I wasn’t rude, but she said this “one time I could get my cash back “as if I were some sort of scam artist. Such terrible customer service and management !I really feel bad for whoever works with her...

I use to shop at spencers but. Not any more i dont they moved too much of the merchandise to x rated adult bookstore items vibrators sexy lingerie stuff like that that should not be in a store in a mall that children shop at the store's that usually sell that kind of stuff you need. To be over eighteen years old to enter so how can they and why do...

I have always loved this store. Especially the way everything is packed in there so closely that you have to interact with the people beside you. Now since Covid hit, that's the very reason I felt...