Winn-Dixie — Local services in Zephyrhills

I was shopping on 2/7/24 and things are better for the shopper . Better BOGO'S and the new keeping products prices for a month are great. Keep the prices reasonable so we keep on shopping. THANKS. Lately as of the last 4 month's things are definitely getting better . Maybe their Corporate Office saw the negative reviews and changed some of the stores management because things have gotten better I increased their star reviews because It's deserved . Thanks Corporate for listening. Its ok it's close to me but things are changing for the worst . I have been a customer for 3 years and lately I have noticed quality of certain products lacking the care once showed. For example at the deli dept. I purchased a bowtie pasta greek style , terrible mistake ,pasta was dry no seasoning or feta cheese . Paid close to $4.00 . Purchased Wings which were dried out at already at 3pm. Cost me Over $7.00 , disappointing for sure. Today 4/23 purchased from produce. 2ea youplait fruit cups at $3.00 ea.. The yougurt was watered down to the consistency of milk . I buy these very often and today they are terrible . What's going on Management .!!! Do I need go to Publix ? Management are on their game there. Never had issues ! Please correct these issues immediately...

I will never understand why seniors say my children act entitled, when they're pushing a grocery cart with a dog in it through the store. Come on now. If its not an official service dog, leave it the f at home. I dont wanna put food im gonna eat or serve to my family in a cart ur dogs been walking in, and slobbering in. So so so gross. Not to mention this is florida. Every dog i know, even the best cared, for ends up with fleas. U can get tape worms from fleas. Definately not something i want to think about when im grocery shopping. I wont buy packaged lunch meat from wd unless i check the date. I started to grab a pkg of ham, and every pkg was out of date. Anything from a couple days to a couple months. Every package, of every brand and style of ham they had was out of date. Stuffs marked 4.99 one week then its marked 6.99 and on sale for 4.99 the next week. The only nice winn dixie ive found is the 1 on Alexander in plant city. The 2 or 3 in zhills are not nice. Neither is the people...

Experienced Terrible customer service today from the Brunette manager with obnoxious costume jewelry and who looks like cigarette butts. Simple situation. I had a paper coupon. My app had a similar coupon. Both coupons could not be used. Neither cashier (who was friendly) nor I knew this while she attempted to scan the paper coupon. It could not be scanned. She asked for help, and said manager attempted to embarrass me by loudly explaining to the cashier that I already used the coupon and "make sure you tear it up and throw it away" after (low and behold) she overrides the error. Here's the rub...she's walking away, glances back and notices the app coupon on the screen. She immediately turns around, berates cashier, overrides the the $5 off coupon override, and walks away. No apology or explanation. Luckily, I work in customer service and understand things like "this." My .02: I think it should have been honored, or at the very least, provide a simple apology with...