Tigmoo Eats — Local services in Lusaka Province

I paid for my food through the app via mtn mobile money and the transaction went through. My account was debited but no order was made and I didn’t get a call neither did I receive my food. I tried reaching out to them through their app and even tried calling them directly but I got no response. They have very poor customer service the least they could have done is refunded the money. First time using the app and I will delete it and never use it again. I have proof of the transaction and screenshots of me reaching out. I’m still waiting for my refund as...

This place don't deserve one star. Deleted the app after my 8th order. Each time there is an issue. Either food arrives cold and late. Or need to be refunded as the items are not on restaurants menu. Always some excuse. Useless app keeps on crashing regularly.

Wasting a lot of time and airtime each time to get a refund.

Do not...

My orders are always an hour+ late when I am only 5 to 10mins away from the restaurant & when I call to ask about the delay the person always says to wait for them while they look into it & never get back to me Quite frankly I just use Tigmooeats because it’s the only one that has KFC, am still waiting as...