Definite A* location. Decorated nicely Order food at one bar and drinks at the other which benefits the drinkers and is a good idea. All tables reserved for 8, which is good as they get busy for drinkers ,but why have the food menu running with barely an inside table let to sit at. Food order was lost. Our friend who ordered after us got their food suspiciously fast, too fast?!? Staff having no concept of next in turn for drinks, staff coming and going as they pleased on and off the bar so the system is a mess. Partner was ignored for so long that my friend for their food suspiciously fast, ate it and we got sent someone else's food and sorted that our and my partner STILL HAD NOT BEEN SERVED. So I had to go over and have a pop at the staff to my partner. That's not excusable as 4 staff came off the floor and ignored my partner. Waitress then came out with a stand of tickets asking what we ordered and was it together and if it was this table.
Food is tasty if not a tad underportioned for the price. £8 for just the hotdog in a cardboard box thing, nothing else. But alas it tasted nice.
Food is good, service is not existent at all which is such a shame as staggered eating and confusion of meals and forever waiting for service really kills the buzz.
All ran out of mayonnaise also?
In summer this is basically a boozer not an eatery.
Also £4 for a pint of pop is borderline robbery.
May return when they can cope with service, but even then...
Read moreWaited 45mins for a £5 Bacon Roll that NEVER turned up. How hard is it? Get roll. Cut roll. Butter. Insert Bacon. Serve. Enquired on order after 30mins. Kitchen staff looked busy chatting. Not much cooking going on. Manager comes out (big bloke with beard). Gives refund, apologises, and says he'll make roll himself (as not happy with staff). Waited a further 15mins. Still no sign. I go inside. Where's the manager? Clearing tables. So much for sorting this SIMPLY bacon roll personally. I'm thinking he was not better than the staff and clearly his words to make the roll himself was to just waste our time. He had no intention of getting it ready We gave up. A joke. Useless man.
On leaving an elderly male member of staff (maybe even the owner?) asked if all was OK. He agreed with us at how the service was shocking. Great advert. What shocked me was how drunk he was. Wasn't even noon and he was swaying. Embarrassing. He reeked of alcohol
Additionally, you have to order drinks and pay at a seperate bar. Rediculous place and poorly managed place. God help us when its...
Read moreAwful. Ordered the very expensive classic English breakfast, there's no table service here you have to go to a counter to order this, but you can only order food at this counter if you want drinks you need to go to another counter and stand in line again. The food they will bring to your table that's fine but they won't bring your drinks so once you've ordered the drinks you stand in another line to wait for your drinks, you then need to collect your cutlery & condiments , once you have your items you can now struggle carrying all these bits and bobs back to your table. The food, a very small English breakfast, with cheap toasted bread that they couldn't be bothered to butter and just drowned it in beans, next to the overcooked bacon and the pale anemic egg, sausages weren't bad, however by the time arrives its Luke warm as it's served on a cold cheap tin camping plate. Absolute rip off & poor service , you're paying for the view and the fistral...
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