Not a happy experience for me today as I was spoken to in a very patronising and belligerent manner by a staff member as I was in the process of using my Dough Getter app - allegedly incorrectly although I was only doing as I always do. Her dogmatic lecturing on the obscure workings of the app continued - in front of a number of waiting customers and despite my suggestion that we move on - to the point where I had to abandon my incomplete purchase and leave as I was so upset. Sadly, as Brighton is my local store I will not be going there again. This has never happened to me at any store in the past over all the years I have been going to...
Read moreRUDE customer service! Google says it is open from 6am on a Sunday and it did used to be. I went there today at 845 and went up to the counter and was snapped at by the rudest staff member. I was told Google was wrong and I should have read the sign! I said it literally used to be open earlier? She said oh it’s changed now. So so rude. Learn some customer...
Read moreTerrible staff, ranting about covid and my complience , even after i complied, refused to sell me items...ok i might have told 1 to shut up but i dont need to hear it. Im sure they have never hear the phrase " the customer is always right"working in retail this is paramount. Till they get new staff...
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