Have been a customer at Leo’s for years, always loved their pizza. Tonight had the rudest lady, on the phone she barley wanted to listen to the order, rushed us through it and was eager to hang up. We then received the wrong order, called the shop and she was extremely rude, blamed us for “not knowing our order” we repeated 3 times the pizza for clarity when ordering it was a simple 3 ingredient pizza and she agreed to it but then gave us a different pizza. She argued with us on the phone and blamed us and when we tried to clarify she hung up on us. She told us we can come pick up the pizza but they won’t deliver it, even though we paid $30 higher than we usually do for the pizza and delivery. Called back the second time and she was still rude telling us not to order on the phone anymore we have to order through Uber because our order was to complicated to understand. It was 3 ingredients…. Sad to say we won’t be returning, after being a loyal customer for years to be spoken to so rudely and hung up upon just ruined Leo’s for us. Shame because Leo has always been...
Read moreThought we'd try a different local pizza Bar tonight for something, well, different... And we got different alright... Firstly, the phone service was not very friendly at all. The young lady was abrupt and sounded uninterested. Once my wife arrived at the shop, she was pretty much ignored. Once home (3 minute drive within Prospect), we discovered the garlic bread was soggy and pretty small compared to that served by our usual regular pizza shop. The 'delux' pizza we ordered was less than ordinary and there was nothing 'delux' about it... The pizza base was inconsistent in thickness, doughy and partly burnt. The toppings were bland and the excessive cheese that covered EVERYTHING made the whole pizza very oily... We love to support local business, but when a service or product is just plain bad, it's hard to go back... And in this case I don't...
Read moreLast night, we ordered x3 family size pizzas for dinner: Islander, Deluxe & Pepperoni 🍕 It wasn’t hot by the time we brought it home and we live 5mins from Leo’s pizza. It didn’t taste the same either as we’ve previously eaten pizza from there over the years. I thought something was foul about the pizzas and didn’t think much of it. By 1am, I had a terrible stomach ache and had violent diarrhoea. 1 hour later.... I was again once more, awoken by the stomach ache and diarrhoea AGAIN. I think I actually had food poisoning! Over the years.... staff don’t wear gloves there when adding toppings onto the pizza, which I think is extremely unhygienic. I’m surprised that they haven’t been audited by a safety food inspector. I will never eat their pizzas again after this experience. The food poisoning felt almost as though my appendix was...
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